No Letting Go joins Property Redress Scheme

Inventory firm No Letting Go has joined the Property Redress Scheme and claims to be the first inventory provider to do so.

Unlike letting agents, it’s not compulsory for inventory companies to sign up to a redress scheme.

The Property Redress Scheme is one of three government-authorised schemes allowing tenants and landlords to hold agents to account and make requests for compensation.

Nick Lyons, CEO of No Letting Go, said: “We believe that the introduction of the redress schemes are significant in moving the industry forward; while it’s not mandatory for providers of inventory management services to join it resonates with our philosophy of raising standards and best practice.

“Because it is such a fit with our values we’ve signed up to the Property Redress Scheme voluntarily. It’s important to keep a perspective and remember that the vast majority of letting agents are extremely ethical presenting very little risk to landlords or tenants.”

Sean Hooker, head of redress at Property Redress Scheme, said: “We are delighted that No Letting Go has decided to voluntarily comply with the consumer redress scheme regulations by joining the Property Redress Scheme. No Letting Go is taking the lead and we hope other inventory providers will now follow suit by joining a consumer redress scheme which in turn will increase standards in the property industry.”