Tenants complain about 'unfair' deposit deductions
Friday 25th May 2012
A majority of tenants – 65% – say that deductions from their deposits were taken unfairly, with 16% claiming that deductions were made without any reason being offered.
The findings, in a survey by digital inventory company Imfuna, found that on average, tenants have 80% of their deposits returned.
It also found that landlords most commonly make deductions as a result of outstanding rent (70%), closely followed by cleaning costs (69%).
Damage to the structure of the house (45%), to furniture (39%) and to appliances (38%) were the next main reasons for making deductions.
However, 7% of landlords claimed never to have withheld money from a tenant’s deposit.
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