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Letting agent fee rules just a week away

New rules about letting agents’ fees contained within the Consumer Rights Act 2015 come into effect next week on 27 May.

The new rules require letting agents to clearly publicise their fees and state whether or not they are a member of a client protection scheme and which redress scheme they are signed up to.

David Cox, managing director of the  Association of Residential Letting Agents (ARLA), said: “We are reminding all our members to comply fully with the new measures; relevant information should be placed prominently in offices where letting agents have face to face contact with clients, as well as on their websites.

“Any costs to landlords and tenants must be clearly defined and comprehensively outlined, including all fees, charges and penalties that may be charged before, during and after a tenancy.

“We urge all our members to make the necessary changes now before next week’s deadline, to ensure that they do not fall foul of this new legislation.”

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  • Kenny Sahota

    Greater clarity on fees is a good thing. Plus, the client protection scheme is also a welcome initiative.

    I think we will then start to see that not all landlords are evil and unscrupulous - most do a very good job for their tenants. Of course, there will be a few rogue ones who slip through the net, but on the whole the stereotype of greedy landlords peddled by the media is inaccurate.

    We need to start rebuilding the trust between landlords and tenants, but at the same time excessive red tape and bureaucracy is not what is needed.

  • Daniel Roder

    Even though I'm a landlord, if this sort of thing leads to better accountability and the rebuilding of trust, then I'm all for it. We're regularly scapegoated and tarred with the brush as certain rogue idiots, but the truth is most landlords actually want long-term tenants in place who they treat well and have a great relationship with. That's what it's been like in my experience, at least.

  • Emma  Mitchell

    Agree with the above comments - the reputations of landlord is unfairly bad (the same could be said for estate agents too!), so anything that can improve it is welcomed. The danger being that too much regulation and red tape is forced on the sector.

  • Jon  Tarrey

    Where's Stella Creasy when you need her?


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