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Utilities firm relocates as head count triples

Tenant Shop, a rental sector services company which helps tenants and letting agents to manage utilities, has relocated after tripling the size of its team. 

The firm – which is part of the Inchora Group – has moved its 50 employees into Inchora's brand new call centre in Grantham. 

Inchora says it is already planning to create another 100 jobs at the site over the next 12 to 18 months by accelerating the growth of the property business and its other group companies. 


Tenant Shop currently works with over 1,000 letting agents and claims to save the average tenant £154 in energy costs and £204 in media costs during a tenancy.  

“We are delighted to be moving into the new Inchora Call Centre. Being part of the Inchora Group has opened up so many opportunities and has enabled Tenant Shop to become more than I ever imagined. There is an increasing demand for tenant services as the rental market grows, and Inchora is enabling us to fulfil our ongoing expansion plans,” says Jamie Parks, Founder of Tenant Shop.

Steve Whatley, Group Chief Executive of Inchora, adds: “We are focused on delivering support services to our new and growing businesses in order to help them maximise their potential and the call centre provides an important way for our companies to accelerate their growth. Tenant Shop is a perfect example of how we can work with businesses to achieve this and Grantham is a fantastic location for our first larger scale UK call centre operation.”

Mayor of Grantham, Councillor Jacky Smith, officially opened the Grantham Call Centre on Monday September 14.

Utilities firm relocates as head count triples

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