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Here are the UK’s best letting agents as rated by tenants

The ESTAS, a kite mark of excellent service for property professionals, has announced the winners of the Letting Agents of the Year category, as voted for by tenants.

Regional winners, based on customer feedback, include companies such as NGU Homelettings, Hills Residential, and Logic Estates.

“At The ESTAS we believe the best way to judge the performance of a property professional is to ask their customers, it’s that simple,” said the event’s organiser, Simon Brown.


“We live in a world where the consumer decision making process is influenced more and more by customer reviews so The ESTAS provides a kite mark of excellent service for any property professional involved in the home moving process,” he added.

The national gold award, as rated by tenants, went to Lynks Estate Agents, with silver going to Plymouth Homes Crownhill, while Home Finders at Richard James picked up the bronze.

Here is the list of regional winners:

East Midlands

GOLD – Belvoir Leicester Central

East of England (Bedfordshire, Cambridgeshire, Huntingdonshire)

GOLD – Moving In

SILVER – Maxine Lester

TOP 3 – Platinum Properties

London East

GOLD – Kings Group Chingford

SILVER – base property specialists

London North

GOLD – Castles Edmonton

London South

GOLD – Patrick Henry

SILVER – Orlando Reid Clapham

Northern Ireland

GOLD – McClelland Salter

North East

GOLD – NGU Homelettings

SILVER – Frampton & Roebuck

North West (Cheshire)

GOLD – Lynks Estate Agents

SILVER – Jordan Fishwick Wilmslow

TOP 3 – Jordan Fishwick Macclesfield

North West (Cumbria & Lancashire)

GOLD – Hills Residential

North West (Gr. Manchester & Merseyside)

GOLD – Logic Estates

SILVER – Belvoir Liverpool West Derby

TOP 3 – Thornley Groves Sale


GOLD – Belvoir Perth

SILVER – Arden Property Management

TOP 3 – Letting Solutions

South East (Essex, Kent)

GOLD – Kings Group Harlow

SILVER – Clifton & Co Lettings

TOP 3 – Fisks Rental Management

South East (Hertfordshire & Middlesex)

GOLD – Stones Residential

SILVER – Property Hub Wembley

South East (Surrey & Sussex)

GOLD – Belvoir Brighton and Hove

South West

GOLD – Plymouth Homes Crownhill

SILVER – Blue Sky Property


GOLD – Home Finders at Richard James

SILVER – Austin Hawk

TOP 3 – Kings Lettings Maidenhead


GOLD – Light Lettings

SILVER – Student Accommodation Services

West Midlands

GOLD – Henley Charles

SILVER – C residential


GOLD – Dale Eddison Silsden

SILVER – Dale Eddison Ilkley

TOP 3 – Hodsons Wakefield

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