A new online case tracking system that enables brokers to review the progress of mortgage applications on behalf of buy-to-let landlords has been launched by Keystone Property Finance.
The MyKeystone tracking facility for brokers, which features Keystone’s classic range of buy-to-let mortgages, will aim to save brokers valuable time when checking on the progress of their cases, enabling them to keep landlords up-to-date with the status of their mortgage application without the need to call the lender’s administration team.
What’s more, it is hoped that the new platform’s ability to both allow brokers to add notes and upload requested documents will also help speed up the entire process.
Phil Riches, head of sales at Keystone, MyKeystone, said: “A handful of brokers have trialled the system, and like us, are pleased with its functionality.
“In addition to tracking Classic Range cases, brokers can see where they need to provide additional information and can upload documents directly onto the system. They can even add live case notes for Keystone administrators.
“We’ve had particularly positive feedback on the procuration fee monitor, which shows how much commission the broker has earned with us and what’s in the pipeline.”