Hamptons International has released its first mobile application for both landlords and tenants, offering them instant access to their personal account with the estate agency which provides regular updates.
The app offers a single integrated point of access for payment, maintenance reporting and document storage.
The app allows landlords to download rental statements, supplier invoices and compliance documents, view rental details and recent activity of their properties, approve maintenance works and make payments with debit or credit cards using a secure payment gateway.
Hamptons International’s property management team can also use the app to make landlords aware of key deadlines required such assigning tenancy or renewal agreements.
Tenants can use the app to access their tenancy information, store documents relating to their rental property, report an issue with their rental property using FixFlo and make payments, both for pre-tenancy monies and rent due, using the secure gateway.
“We are always looking for innovative ways to enhance our customer service,” said Jon Pitt, head of letting at Hamptons International. “We know our clients are time-poor and increasingly rely on tech to make their lives easier.”
“We saw an opportunity to produce a totally bespoke app that would give our landlords and tenants the opportunity to manage their property requirements at their leisure on a mobile device,” he added.