Every good landlord deserves good tenants, and every good tenant deserves a good home. But what makes a good tenant?
Fresh research suggests that ‘trust’ is the most important element for an effective, efficient, and harmonious relationship, crucial to a happy tenancy for not only your tenant but yourself as a landlord.
Your Move’s Landlord Survey, which polled 1,071 landlords and tenants to learn more about their portfolios, behaviours and attitudes towards tenants, agents and the lettings market, shows that landlords vote trustworthiness as the most important quality in tenants.
The research found that 42% of landlords believe having trustworthy tenants is more important than receiving rental payments on time.
When broken down by landlord type, this trend was especially prominent for ‘Pension Pot’ and ‘Accidental’ landlords, who account for 41% and 29% of the buy-to-let market respectively.
Your Move’s annual Landlord Survey defines ‘Pension Pot’ landlords as those who are over the age of 45 and view their portfolio as a long-term retirement investment.
‘Accidental’ landlords are those who were not expecting to be landlords and are often forced into the market through inheritance or changes in personal circumstances.
Just over a quarter - 26% - of landlords’ surveyed rate tenants who pay on time as the most important consideration.
Just over half - 51% - of tenants surveyed cited a property’s condition as the most important factor, followed closely by value for money (40%).
In joint third place was the quality of the landlord, good communication with an agent, and security of the property, all of which were named by 37% of respondents.
Martyn Alderton, national lettings director at Your Move, said: “Our survey results should highlight that landlords often share the same values and expectations as tenants.
“Both parties appear to prefer peace of mind with landlords expecting tenants to look after their property and, in turn, tenants expecting their landlord to provide a good quality home for them in return for the payment of a reasonable rent.
“As an industry, it’s important that we match tenant and landlord expectations carefully and support these relationships, providing tenants with a property to call their home and landlords with tenants who will look after their properties.”