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New tenant app designed to improve communication with landlords

A new tenant app, designed to improve the communications between landlords and tenants, has been launched by property management software firm, Arthur.

The new app has been created to give tenants access to documentation, financial information, along with other important information about the property.

The app also enables tenants to raise and track all issues, while a late rent, an expiring tenancy, and an update to their issue can all be communicated effectively and efficiently.


Marc Trup, managing director of Arthur, said: “Tenants want to move into a new property as quickly as possible and with the least amount of hassle. We also know that when tenants have issues or problems during the tenancy, they want them resolved quickly and efficiently.

“We have designed the new tenant app to improve communication and speed up everything from signing tenancy forms, to notifying a landlord or letting agent of a problem with the property. Via the app, tenants can access aspects of their tenancy including documentation and rental statements and they can track the progress of a raised issue.

“Tenants don’t want to be bombarded with paperwork – they want to be able to sign all contracts digitally which means it can be accessed anywhere, at any time.  It means important documents can’t be lost or misplaced and improves the speed of the whole process, which can take a long time.” 

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