Flatfair, the payment technology firm, believes that its deposit replacement scheme can help strengthen ties between landlords and tenants.
The initiative, which offers 12 weeks’ worth of protection, is designed for tenants who do not have all the funds up front for a traditional tenancy deposit.
It also includes additional perks for landlords, designed to make it more attractive ahead of the tenant fee ban and the upcoming deposit cap.
The deposit free scheme allows landlords and tenants to resolve issues harmoniously, as demonstrated in a recent claim settled on behalf of an experienced landlord and a couple who had rented her two-bedroom maisonette in Redhill, Surrey.
The landlord submitted a claim for some dilapidations and repairs to a bathroom door costing £276 and a cleaning bill for £70; under the terms of the scheme, the tenants were happy to settle promptly.
The landlord commented: “I found the service very good… the claims submission process is really easy and the staff are very helpful. As long as you have all the documents for a claim, it works so easily that I forgot all about it till I got an email about the claim.”
Flatfair’s CEO, Franz Doerr, commented: “We hope to continue assisting those who put their trust in flatfair.”