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Landlords and tenants left in limbo as agency suddenly shuts owing thousands

An estate agency in the West Midlands has shut down leaving clients demanding their cash.

Landlords and tenants who dealt with the company, which had an office Kingswinford, Dudley, and another in Wolverhampton, were given no prior warning that the firm was planning to close down.

Landlords and tenants who used Holmes estate agents’ services are now demanding to be paid back their deposits and rent.


Former tenant Sharon Lees told the press that she is still waiting for the £900 deposit she paid when she took up a tenancy with Holmes for a property in Sedgley.

She rented from October 2016 to March 2019, and when she requested the return of her deposit, she was told it would be sent to her by post.

Her deposit has not arrived and the worried school worker has been repeatedly calling and emailing the company without success.

She told The Shuttle: “I haven’t got a clue what to do next, I don’t know what the next step is.

“I just hope that they don’t it to anybody else. We are hardworking, dependable people who trusted them.”


Landlords who used the company are also worried, as tenants paid rent to them through the agency. 

James Robinson, who has been a landlord in Kingswinford for 15 years, says that he is owed £4,032 in rent over a period of eight months. He has been chasing the company but they have not returned his calls or emails.

He said: “It’s really worrying, but what can you do?"

Aside from landlords and tenants, several contractors who carried out work for the company are also worried their outstanding costs will not be paid.

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