In an attempt to help crackdown on poor quality housing, BBC News is exploring the challenges and the opportunities for communities in Coastal Britain.
The report, part of a new series by video journalists, Patrick Clahane and Dawn Gerber, features a substandard property in Great Yarmouth, Norfolk, occupied by Sheila Warner, 71, who is struggling to live in the flat, which has no heating and a hole in the ceiling.
Warner, who has lived at the property for 16 years, says that she has been waiting years for her landlord to carry out the improvements on her home.
But the landlord claims that he only received a single complaint from Warner and was in the process of resolving it.
An oversupply of low-cost, substandard housing, are affecting some of the town’s poorest residents.
Great Yarmouth Borough Council has introduced a Selective Licensing Scheme to tackle unethical private rent landlords and those who have houses in multiple occupation (HMO).
Watch the clip by clicking here.