A private landlord operator has launched a dedicated and interactive app for its residents.
DWP Housing Partnership in Dorset says it wants to give tenants the opportunity of managing their accounts remotely.
The first phase of the app is now launched, allowing payments to be made and available rental properties to be browsed.
DWP Housing Partnership has around 3,000 residential units located mainly in Bournemouth, but also in Poole and as far east as New Milton.
Take-up of the app, which launched earlier this year, is close to 15 per cent and spokesman Steve Wells says: “We have had plans for an app for a few years, but Covid led to us accelerating the roll-out.
“It enables tenants to manage their properties from their phone and means they don’t have to come to our offices and this helps reduce the risk of Covid spreading.
“At present tenants can pay their rent, receive reminders and can view available properties. In future there will be more things added so people can report faults and fully interact with us.
“Making lives easier for our tenants is helpful for them and of benefit for us, and the app makes it happen.”
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