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Complain about your landlord, insurance seller tells tenants

A new scheme has been launched encouraging tenants to complain about their landlords and seek compensation.

Ajay Jagota - who used to run the now-defunct Dlight deposit-free renting system - is now chief executive of a service he calls Veriwise.

It aims to sell insurance to tenants, and encourage those renters with complaints against landlords and agents to take action and seek compensation - Jagota will get a cut of any compensation secured by his firm on tenants’ behalf.


On his website he says that if compensation is £10,000 he would expect £2,500.

In a statement the company says if “the landlord does not comply” it will use a panel of solicitors who can “take the case to court to ensure the landlord complies and pays any compensation.”

Jagota says he will research into agencies and landlords to check whether they abide by appropriate licensing for the areas in which they operate, to heighten the case against them on behalf of tenants.

He claims one in seven renters don’t even know the identity of their landlord and states as many as one million tenants “may be at risk of losing their homes as the eviction ban comes to an end.” 

“With 3.4m people still on furlough, 1.6m people unemployed and countless others just getting by a lot of renters are understandably anxious about keeping a roof over their head, and the Eviction Ban gave them a little peace of mind that their landlords couldn’t kick them out just for complaining about the condition of their property” says Jagota.

“These figures show that they are right to be worried – it’s no wonder that so many renters would rather risk an unsafe or unsanitary home than to make a complaint to the people who have a legal responsibility to put things right.

“There are strict laws making it clear that rented housing must abide by the ‘fit for human habitation act’ as well as laws preventing a landlord serving an eviction notice where a tenant has complained about disrepair called ‘revenge evictions.’ But the vast majority of renters have no idea what their legal rights are and can’t afford the legal fees to effectively fight their case.

“It’s to be expected that most renters don’t have the confidence to negotiate with property investors or big institutional housing organisations, let alone the legal skills to argue their case.

“At Veriwise our mission is to level the playing field by providing access to justice and ensuring even the most vulnerable of renters are able to take benefit from the legal protections open to them, regardless of the circumstances – as well as seeking compensation where possible.”

You can see the controversial website here.

Want to comment on this story? If so...if any post is considered to victimise, harass, degrade or intimidate an individual or group of individuals on any basis, then the post may be deleted and the individual immediately banned from posting in future.

  • Keith  Johnson

    Imagine? I Can't afford the fine so I need to sell the property to pay you......erm sorry your homeless , that will work well

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    Hopefully this venture will fail as quickly as his last one did.

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    Dodgy springs to mind

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    • D G
    • 23 June 2021 09:45 AM

    Quick Ajay, there goes an ambulance, you may want to get your skates on.

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    • 23 June 2021 09:56 AM

    Compensation...so typical. Sounds like those fake injury claims. The parasites going after the hardworking landlords again.

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    I see other legal Firms up to this scam as well offering Tenants no win no fee as if they could loose with Court backing, easy money band wagon beats working.

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    Why does he not offer a service to the good landlords to pursue the bad tenants who owe rent or trash the property and do a moonlight flit? I am sure that would generate more business for him!

  • girish mehta

    Failed in one business. So now to make easy money from landlords hoping to
    Take massive commissions in process
    Quick get rich scheme . Won’t last long

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    Parasite solicitors at it again.

  • Ferey Lavassani

    The firm is registered with the FCA. I tell you how it works. You set up a claims management company, like this one. Then you get some friendly solicitor who will initiate the claim. At the beginning you will sign a document called Conditional Fee Agreement (no win-no fee). But remember is "yes win - yes fee". The solicitors straight away purchases an insurance policy, should the case proceed to a hearing, if not successful, the claimant will not have to pay the other side's legal cost and the so called policy indemnify the opponent. But take it from me, 95% of cases settle out of court. Remember, anything over £5000 will go through multi track thus, legal fees are recordable. The premium is usually £450.00, payable upon successful settlement of the claim. Who pays the premium? The claimant out of his award. The solicitors usually get a kick back of £200.00. Should the claim fall, the underwriter or the broker wave the fee. Lets not forget the element of VAT at 20%. When insurance companies refused to compensate on minor damage cases, these charlatans moved against dentists and private clinics, since they are definitely insured. Now the landlords. If they have the money, all well and good. If not, register a charge with the land registry on the property. I don't know about you guys, but I think we are in wrong line business. The whole set up, costs less that £20.00.


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