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New portal for landlords aims to make onboarding easier

UK rental guarantor service Housing Hand  has launched a new portal which it claims creates a “slicker onboarding experience” for landlords. 

It also states that it potentially increases landlords’ revenue by delivering more connections with tenants through its finder service, and reduced time of the onboarding process.

Housing Hand is an insurance-backed company working with landlords, lettings agents, purpose-built student accommodation providers, universities and others to support students and professionals into rented accommodation. 


It does so by acting as a guarantor for the tenant - it says this removes the barrier that the absence of a guarantor would otherwise present.

The new portal, which includes video explainers and interactive features, “will make it easier and faster for accommodation providers to work in partnership with Housing Hand to ensure that their tenants won’t leave them out of pocket” the firm says.

“The benefits of using a rental guarantor service extend to all those involved in the rental transaction. By making the process of working with our guarantor service even easier, we are reducing friction and risk at the heart of the rental process” says group operations director Terry Mason. 

“This will enable landlords and other accommodation providers to maximise their revenue, while tenants can enjoy long-term peace of mind.”

The company adds that this is one of a number of new features being rolled out this summer.

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    Over the last thirty odd years of being a landlord I've never heard of onboarding, don't know what it is or why this lot think I might need it!

    Incidentally it's important that the tenants care about not dropping their guarantors in it and guarantors care about their credit ratings and keeping the tenants in the property.

    A third party company with expensive lawyers on tap would not be a suitable guarantor for my tenants.

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    Agreed. Go for the tenants relatives as a guarantor as they have the ability to drive a point home in a way that recent created laws has made it difficult for us the LL to do. A third party co won’t have the same effect


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