Council’s new landlord support service – but what does it actually do?

Council’s new landlord support service – but what does it actually do?


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A local council has unveiled a new support service for private landlords and tenants.

Telford & Wrekin council has appointed two so-called Landlord and Tenant Coordinators to act as “a central point of contact for tenants and landlords, offering initial advice and signposting them to any further support they need.”

A spokesperson for the Labour-led authority says:We are delighted to announce our new tenant landlord service which will enable tenants and landlords to get the help and support they need as and when they need it.

“As a council which is on your side, we are committed to ensuring that our tenants live in a safe and comfortable environment and that landlords are supported with the demands that owning a property can bring.

“We are already working closely with many tenants and landlords across the borough to achieve this but this new service will be a central point for them to turn to for information and advice and provide a vital link with specialist housing services.”

A statement from the council says the service “will help landlords and tenants access information on a range of subjects or issues they face – whether they are renting or want to rent out a property in Telford and Wrekin.”

Landlords and tenants experiencing issues linked to private housing will be able to contact the team by email.

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