A survey claims landlords are now more responsive to tenants’ needs and have improved compliance standards.

Building on comparative analysis with data three years ago Total Landlord analysed landlord performance.

Key survey insights include:

Landlord/tenant communication: A significant leap forward: for example the increase in landlords providing at least one week’s notice before inspections.

Proactive property maintenance:  Eighty per cent of landlords in the survey reporting that they take proactive measures to prevent issues, for example timely gas inspections and boiler checks.

Tenant-landlord dynamics: Some 58 per cent of landlords showing a willingness to accommodate their tenants’ financial situations.

Improved responsiveness: Now, 71 per cent of landlords commit to responding within 24 hours, an increase from 57 per cent, highlighting a strengthened commitment to tenant satisfaction and communication.

Adapting to changes: While only half of the respondents claim full awareness of the Renters Reform Bill, with an additional 35 per cent striving to keep pace with the details.

A spokesperson for Total Landlord says: “The findings from this survey challenge the often-stereotypical views of landlords and also underline their resilience and dedication to providing quality housing. In navigating rising interest rates and inflation, landlords are making concerted efforts to balance financial sustainability with tenant welfare, striving to be good landlords.

“The improvements identified in the 2024 survey highlight a positive trajectory in the landlord-tenant relationship, with a clear focus on communication, safety, and compliance. The majority of landlords remain dedicated to their roles as housing providers, and are doing all they can to uphold standards and serve their tenants responsibly.”