Claims management service benefits negotiated for landlords

Claims management service benefits negotiated for landlords


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The National Residential Landlords Association says property claims management service Aspray has become a so-called ‘recognised supplier.’

Aspray focuses on providing claims management on behalf of individuals, negotiated with insurers directly on the management of restoration works, alternative accommodation for tenants, and on loss of rent due to a claim.

The recognised supplier status means NRLA members who use Aspray for claims management will be able to access a dedicated assessor who will scope the damage of the property and compile a schedule of works for their insurer; management of all communications with the insurer; and the vetting of contractors who will return the property to its pre-loss condition with Aspray acting as a point of contact. 

An NRLA spokesperson says: “This collaboration marks a significant step forward in enhancing the suite of commercial benefits which the NRLA provides to its members. By combining our expertise with Aspray’s services, we can offer even more comprehensive assistance to our members in the event they need to make an insurance claim for a rental property.”

And an Aspray spokesperson adds: “This collaboration is a significant step in our mission to educate the landlord community about property damage management and insurance claims. We are excited to provide NRLA members with outstanding service and equip them with the knowledge and support necessary to protect their investments and manage the claims process effectively.”

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