New compliance platform charges landlords ‘per action’

New compliance platform charges landlords ‘per action’


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A new platform to help landlords comply with the Renters Rights Act operates on a pay-per-action basis.

LeaseSafe calls itself “a productivity platform for private residential landlords” and says it aims to help manage the day-to-day obligations introduced by the Act.

This includes the Information Sheet that must be served to every existing tenant by May 31, Section 13 rent-increase notices, tenant pet requests, and the new possession grounds that have replaced Section 21.

Although the initial ‘obligations dashboard’ is free to use, the platform operates on a pay-per-action pricing model. 

So landlords pay when they take a billable action, such as serving a notice or sending a postal communication. 

The people behind the platform say the payment model is intended to remove the upfront commitment that puts small landlords off compliance tools.

“Most landlords will be fine. The ones who’ll struggle aren’t bad-faith operators — they’re good landlords who haven’t translated the headlines into a checklist” says the platform’s founder, Richard Offenbach.

“The Information Sheet alone is the cheapest mistake to avoid in the entire Act, and a meaningful number of landlords will miss the May 31 deadline simply because they didn’t realise it existed.

“Memory is not a system. Whether a landlord uses a spreadsheet, a notebook, a piece of software, or a managing agent, the point is the same: somewhere obligations live, and check it weekly.”

The Renters Rights Act introduces a number of operational changes for landlords, including the abolition of Section 21 eviction notices, the conversion of all assured shorthold tenancies into assured periodic tenancies, the requirement to consider tenant pet requests on their merits with a reasoned written response, and a ban on rental bidding. 

The most immediate compliance requirement is the Information Sheet, which must be served to every existing tenant by the end of this month, with fines of up to £7,000 per tenancy for failure, rising to £40,000 for continued non-compliance.

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