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Jo Hanchett

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We were assured by a member of the Housing Options Team that anyone on UC who failed to pay their rent we could claim and have it paid directly to us. A former working tenant went into arrears and claimed UC. I completed the form on .gov.uk and also applied to Housing Options. 3 months later tenant is still be paid and we have received nothing. We have inherited another claimant who isn't paying their rent I can't even get Housing Options to respond. Most definitely a system that isn't working.

From: Jo Hanchett 25 April 2019 09:09 AM

What happens if the tenant fails to pay the renewal fee of £26, is the policy void? Would the Landlord be left with no cover at all?

From: Jo Hanchett 07 January 2019 08:59 AM

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