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graeme jones
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we use a major award winning national letting agent and recently had issues using them for an outgoing and incoming inventory (which they sub contracted to a firm from whom they have admitted they have accepted gifts I have subsequently found out and they have admitted). The terms of the inventory (which differ from the terms of my contract with the letting agency) state that they won't check to see if things are working ie the fridge, the cooker hood which basically makes the inventory worthless if they are found to be not working as then it becomes our word against the tenant. All to often I think letting agents use additional services and a way of generating additional fees. I am waiting for their Final Viewpoint letter so I can put it forward to the ombudsman.
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16 November 2022 09:37 AM
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From: graeme jones
16 November 2022 09:37 AM