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Video exclusive - how can landlords improve their reputation?

Automated rental payment platform PayProp recently held a webinar, attended by well over 100 people, in which a condensed video of an earlier roundtable event was shown to participants for the first time.

The video offers a great flavour of the discussion on the day, which featured some of the industry's biggest hitters and was moderated by Landlord Today editor, Graham Norwood. It is followed by a Q&A with the panellists. 

The panel, which included Propertymark CEO Nathan Emerson, James Munro and Emma Cooke from the National Trading Standards Estate and Letting Agent Team (NTSELAT), Kristjan Byfield from The Depositary, Sally Lawson and Kate Gregory from Agent Rainmaker, TV star, Landlord Action founder and Landlord Today columnist Paul Shamplina, and PayProp's Chief Sales Officer, Neil Cobbold, discussed at length many of the issues facing landlords now and in the future.

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(PayProp's special report based on the roundtable)

This ranged from enforcement, rental reform and compliance to the use of PropTech and how landlords can improve their perception and shout out more about what they do.

PayProp has kindly supplied the video footage exclusively for Landlord Today readers, which you can see below. You can also register your interest in PayProp's special report, formed from the insights given at the roundtable event, by clicking here.

Want to comment on this story? If so...if any post is considered to victimise, harass, degrade or intimidate an individual or group of individuals on any basis, then the post may be deleted and the individual immediately banned from posting in future.

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    With 17 groups after the most recent flat I had available, I don't think I need to improve my reputation, but perhaps the politicians who have heaped so much extra hassle and costs on landlords and tenants alike need to work on their own reputations?

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    • A JR
    • 23 December 2023 17:27 PM

    I reckon the reputations of at least 2.3. million of the 2.4 million landlords are perfectly sound. Better than most professions and way better than the idiots in Gov going about their usual business of lying to and generally abusing the population they claim to serve, including us landlords.

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    • A JR
    • 23 December 2023 17:33 PM

    I don’t see in the make up of this ‘panel’ anyone representing any actual landlord association. This is a telling and heinous error on the part of the organisers and an insult to those of us that actually provide the housing!

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    Happy Christmas to everyone although I won’t say merry as that may involve alcohol not to everyone’s taste.
    The World is celebrating the birth place of Christ and the trillions of Dollars Shopping Bonanza world wide to mark the occasion. A time of peace any hope of a cease fire by Israel in Jerusalem a sacred place occupied by them since 1967, something seriously wrong here.

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    Happy Christmas Michael!

     
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    There was a ceasefire until 7th October 2023.

    MERRY Christmas to all.

     
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    Happy Christmas Andrew and AL (again)!

     
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    Merry Christmas to Andrew and hoping you have a Happy and Healthy 2024.

     
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    The answer for prospective new landlords is to have no mortgage and provide for the upper market - one excellent, no mortgaged property rather than four mortgaged flats with potential problems caught in the web of council licencing and inspections.

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    Spot on there Robin

     
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    I see pension funds are getting heavily involved in Build to Rent, hundreds of units at a time they won’t have funding problems.

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    You should have a Build to Rent company, Michael.

    You would know exactly what you were doing, unlike the pension funds and the politicians.

     
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    Sure I was built to rent before the words were invented but I was never a greedy landlord which is why my rents are £100k below the market. While having built my first house over 50 years ago now when living in a rented room with only hand tools, no electric on site or available, cordless was yet to be invented, no family support possible and dad rip, keep the day job going to self finance, I know exactly how many days, week ends and every evening until 10 o’clock pm after work it took, TRADA trusses were made on site too, handsaw, wing brace and bolted to together for 28 ft clear span as manufactured one unaffordable. When I got married I carried wife over the threshold with no Mortgage to pay 50 years on she still with me. I am not interested in major developments to house other people who are not prepared to help themselves expect everything to be provided for them from cradle to grave or to make millions & millions I know the shroud has no pockets. I hope everyone have a great Christmas, (sorry no hope of that in Palestine man’s inhumanity to man).

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    John Chart ruminates:
    How can LLs improve their reputation?
    1. Reduce rents to nil
    2. Then one by one donate all their units to Shelter Generation Rant and their acolytes
    3. Don sackcloth and ashes for having had the temerity to actually own property assets.

    Surely this is the only way so to improve!

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    Merry Christmas, John.

    You have hit the nail on the head.

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