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Landlord Action issues Oliver Knights warning

Landlords and tenants are in despair as a London letting agent Oliver Knights is thought to have closed down, owing thousands of pounds in unpaid rent and holding deposits.

Landlord Action had been instructed to recover more than £10,000 for one landlord and £8,000 for another, but with signs the company has ceased trading, and more cases coming to light on a daily basis, the outcome is looking bleak.

In 2010, Tan Chun Keung, purchased a property in Canary Wharf as a steady stream of retirement income, appointing a letting agent to manage his property.


However, when the tenant moved out and the property was advertised as vacant, Keung received a call from Oliver Knights claiming an international bank had offered to rent the apartment for their staff at market price for a period of three years.

Although initially suspicious, Keung decided the opportunity to secure a three-year tenancy with a corporate let was an attractive proposition and proceeded. Irregular rent payments were received for the first five months, but in April 2015, this stopped altogether. Oliver Knights did not respond to any form of communication, nor did the tenant.

Keung said: “It has since transpired that the tenant living in our property was not the person that signed the tenancy agreement. Oliver Knights had signed a new agreement with another tenant without informing us. The tenant claims he has passed rent to Oliver Knights but has no proof of payment.”

According to a new prospective tenant (Miss Jin), who has since contacted Keung directly, Oliver Knights carried out a viewing of the property as recently as 19 August 2015. With an agreed weekly rent of £360, the tenant was advised her and her partner could move in on 27 August.

They paid a six-week deposit and one-month rent in advance, a total of £4,420, on 20 August 2015, but one week later Jin was told the landlord had decided to pull out of the offer. Oliver Knights then promised the tenants (in verbal and written notice) that they would receive a full refund. The agent has since been uncontactable. 

Paul Shamplina, founder of Landlord Action, who is already working on several rent recovery cases in regards to Oliver Knights said: “It is a bitterly frustrating experience, especially for an overseas landlord who had previously been using a very reputable agent. We are doing all we can to regain possession of Mr Tan Chun Keung’s property. 

“Landlords living overseas have to rely heavily on local letting agencies to manage their rental property and scenarios like this are occurring too frequently. 

“Unfortunately these rogue agents are tarnishing the vast majority of good agents who are offering an excellent lettings and management service. I believe the Government’s latest plans to tackle this should go as far as combining each trade body’s list of rogue agents to create one ‘black list’.  This data should then be made accessible to the public to protect the consumer i.e. landlords and tenants.”

This particular Oliver Knight case is ongoing and the full picture and outcome will be revealed on the second series of Channel Five’s “Nightmare Tenants Slum Landlords” due to air in spring 2016

Want to comment on this story? If so...if any post is considered to victimise, harass, degrade or intimidate an individual or group of individuals on any basis, then the post may be deleted and the individual immediately banned from posting in future.

  • Kenny Sahota

    Incredibly shady behaviour. Definitely think a 'blacklist' for these offending estate and letting agents wouldn't be a bad idea!

  • Claire  Empson

    It would be too late by then though!??

  • Sceptical As Always

    and, are they members of a redress scheme??


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