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New landlord emergency cover launched by Direct Line for Business

Direct Line for Business has launched new landlord emergency cover, which includes call-out charges, costs for labour and materials up to £1,500 per claim. 

The insurance cover, which allows policy-holders to make as many claims as they need, offers a 24-hour claims line which will send out a certified contractor to secure or prevent further damage to the property.

Furthermore, tenants are able to make a claim and have an emergency dealt with on behalf of the landlord, saving time and potentially further damage.


Contractors covered include drainage engineers, electricians, glaziers, locksmiths, plumbers, pest control, roofers, gas and heating engineers as well as general trades people.

Jazz Gakhal, managing director at Direct Line for Business, commented: “Emergencies are unfortunately a part of life and often unforeseen. This cover gives an element of control back to landlords and tenants.

“No landlord wants their tenant to be faced with unreasonable discomfort, so in the event of an insured emergency, we hope this new cover will allow for a harmonious relationship between landlords and tenants while giving peace of mind to both parties.”

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  • martin grace

    I do not agree with the above based on my experience as a landlord and had my policy involked by direct line for business I only made one claim over 5 years but because I registered to other issues as a good will to keep them informed but never actually claimed anything they involked my policy found this very unfair and unbelievably stressful


    Directline are a very bad insurance company and best avoided at all costs, they are also behind the green flag recovery insurance.

  • icon

    My policy is about to renewed with one claim during a 2 year period. The premiums have DOUBLED.
    I have never had this with any other insurance and still trying to find this information in their policy documents. Shocking!

    • 15 September 2020 13:58 PM

    Far better to self-insure


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