A solicitors’ practice claims repairs initiated by landlords take an average of 41 days to be completed after a tenant complains - and it’s urging legal action by disgruntled renters.
Hodge Jones & Allen Solicitors surveyed 2,000 UK adults who have rented a residential property in the last five years to find out if they had experienced any issues, what the most common housing disrepairs were, and the typical waiting time to get an issue fixed.
The firm also claims to have analysed the latest English Housing Survey and suggests nearly half a million residential tenants report damp each year, making it the most common issue. Over a third of those surveyed also claimed to have had some sort of damp issue within their rented property.
Heating or hot water issues and water leaks (28 and 27 per cent respectively) were other common disrepair problems reported in rented properties.
Farzana Chowdhury, a partner in the firm, says: “Our research reveals just how many people are living in properties that are not being properly maintained by their landlord.
“It’s worrying to see damp as the most common issue, as damp can cause health problems such as respiratory issues, respiratory infections, allergies or asthma. It also has the potential to affect the immune system.
“It’s shocking that renters are waiting 41 days on average for their reported issue to be fixed. Often the problem could be tackled relatively cheaply and quickly too. It is inevitable that issues may occur but if the landlord deals with these in a timely manner then the tenant is often satisfied.
“Anyone who has experienced a disrepair issue that has not been rectified, within a reasonable timeframe, could bring a claim for an order for the repair works to be carried out and for compensation.”
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