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More enforcement needed if rental reform ever actually happens - claim

More enforcement is required if the government is to introduce the scale of reforms it has called for in its recent White Paper and Renters Reform Bill.

That’s the view of landlord expert Paul Shamplina, the chief operating officer at Hamilton Fraser and founder of Landlord Action.

He’s discussing this tomorrow at a free webinar being hosted by PropTech firm Goodlord.


In its Fairer Private Rented Sector White Paper, the government proposed several new routes to enhance enforcement. These include the introduction of a single government-approved Ombudsman covering all private landlords who rent out property in England - regardless of whether they use a letting agent. Membership will be mandatory, and the ombudsman will have powers to "put things right for tenants", including compelling landlords to issue an apology, provide information, take remedial action, and/or pay compensation of up to £25,000.

A new digital Property Portal will also be introduced to "provide a single ‘front door’ to help landlords understand, and demonstrate compliance with their legal requirements", according to the White Paper. Landlords will be legally required to register their property on the portal and local councils will be empowered to take enforcement action against private landlords that fail to join the portal.

The government has also said that, working in partnership with the Ministry of Justice (MOJ) and HM Courts and Tribunals Service (HMCTS), it will introduce a package of "wide-ranging court reforms that will target the areas that particularly frustrate and hold up possession proceedings", including county court bailiff capacity, paper-based processes, a lack of adequate advice about court and tribunal processes, and a lack of prioritisation of cases.

Shamplina will join Oli Sherlock, director of insurance at Goodlord and the host of the Renters' Reform Bill webinar series, to discuss the proposals for enforcing the new legislation, as well as answer agents' questions. The webinar is the third in the popular webinar series, for which thousands of lettings professionals throughout the UK have already registered.

"Landlords are already under immense pressure on all sides and we're beginning to see the results of that at Landlord Action, with more landlords than ever looking to sell their properties. It's vital that these new measures work for landlords as well as tenants, otherwise we will see more and more landlords leaving the market” says Shamplina.

Meanwhile Sherlock adds: "There's absolutely no doubt that additional legislation will result in additional enforcement. However, there needs to be aligned regulation of the private rented sector, which applies to letting agents and landlords. I'm looking forward to discussing with Paul how the proposals for an Ombudsman and property portal could work with this in mind."

You can get more details of the webinar here.

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  • icon

    What an absolute horror show. And the icing on the cake is you will be compelled to issue an apology to the tenant. One of my tenants has created thousands of pounds of damage that the council of course made me put right, the tenant then also sent a fraudulent solicitor letter claiming lots of other crap including unreported repairs, roof leaks and asthma. Under new rules I couldn’t even get rid of her. I’m not going to be in a position of being told to apologise to her by some waste of space jobsworth civil servant who just wants an easy life and has basically decided it’s the landlord’s fault before he turns the first page.

    The country is going to the dogs atm. Especially even more so if Nandy Pandy starts going even further.

  • icon

    What more rubbish where do you get off.
    Compensation up to £25k where does that come from, does the landlords get £25k for providing the property and an apology.
    New Digital Portal indeed required to persecute LL.
    Why not get to new Digital 3D Printed Buildings Technologies for building new Homes.
    It would make far more sense and better use of Technology than using it to witch hunt Private Landlords the back bone of housing in the UK.
    The Digitally Printed House sold on Long Island, New York was built in 48 hours.


    You make a good point, Michael, about the inequality in the Ombudsman system. The idea of an Ombudsman is to redress the balance between two unequal parties e.g. a big company or government department and an individual. In this case there may be just two individuals - a landlord and a tenant - or sometimes one elderly landlord and a group of young sharers. The landlord may not be the more powerful or even the richer party. In fact, the landlord may well be the vulnerable person in the relationship and at risk of exploitation in an Ombudsman system.

  • George Dawes

    I’ll pass thx .

  • icon

    Wow, and this is meant to be on the side of Landlord's. Like most professional Landlord's I have never exploited a tenant. If something goes wrong with one of my houses I expect the tenant to tell me in a timely manner and then I will rectify.
    I was slowly exiting this market and to keep a few properties that hopefully would be mortgage free. I am now seriously considering selling the lot as quickly as I can.
    There just seems to be no end to this onslaught against us!

  • icon

    Here here. Except you forgot to mention how you will fund dealing with maintenance issues once PAYING RENT HAS BECOME OPTIONAL as they are now talking about in Scotland and here!


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