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Deposit Protection Service

As the home of deposit protection we’ve got it covered

We keep deposit money safe for letting agents, landlords and tenants

At The DPS, we understand that when it comes to protecting deposits, one size doesn’t fit all. That’s why we offer both Custodial and Insured schemes so you can choose the type of protection that suits you best.

Authorised by the Ministry of Housing, Communities and Local Government, we offer free Custodial deposit protection, with no registration or annual membership fees. We also offer Insured protection, where you retain the deposit and we protect it for a small fee.

We've got over 12 years' experience in deposit protection - your deposits are in safe hands


Deposit Protection Service


What we stand for

  • We believe in putting our customers first. That's why everything we do is designed around the people who use our service. We consult with industry experts as well as letting agents, landlords and tenants to provide an innovative service you can trust.

  • We believe in creating a service that's as simple and efficient as possible for you to use. We're always looking at new ways to improve our systems, with the aim of making deposit protection easy and hassle-free. 

  • Through our newsletters, website and dispute workshops, we aim to raise standards in the industry by educating the people who use it. We provide guidance, education and support for letting agents, landlords and tenants alike.


Find out more about our services at www.depositprotection.com or call us on 0330 303 0030.

10 ways tenants can beat damp and mould

11 October 2019 510 Views

10 ways tenants can beat damp and mould

As winter is coming, it’s time to think about how to protect your property from damp and mould. This silent assassin is not only damaging for the house, it can also be detrimental to your tenants’ health.

It can be frustrating to see mould pop up, but there are simple things you can do to help your tenants stay on top of the problem before it starts. Here are ten easy snippets of advice for you to pass on.

  • Keep windows open when you can to allow good ventilation

This allows moisture to escape out of the windows rather than settle on your walls. Always be safe though, and make sure windows are securely shut and locked when you aren’t in.

  • Make sure vents remain uncovered and extractor fans are working

Good ventilation in rooms without windows or where a lot of moisture is produced is essential.

  • Put lids on pans to stop steam escaping

Putting lids on your pans not only means less moisture in the kitchen it also retains heat and cooks your food faster.

  • Don’t leave your kettle boiling continuously

Only boil as much water as you need, so the kettle is on for less time, and less moist air circulates. P.S. This is also a great electricity saver!

  • Dry clothes outside when possible

The moisture that evaporates from wet clothes will settle on your walls and provide the ideal damp surface for mould to grow. If it’s a sunny winter’s day, move your clothes outside.

  • Use a dehumidifier

A dehumidifier will draw water from the air into a tank, which you can then empty. You can also get smaller, non-electrical dehumidifiers that contain water absorbing crystals. These are great for inside wardrobes or behind cupboards in mould-prone spots.

  • Keep the household heating on a low level for longer periods

Rather than blast a cold house with heating when you’re in, go for a lower temperature over a longer period of time to keep the air in your house constant.

  • Wipe windows and windowsills with a dry cloth to remove moisture

In the winter, glass will be colder as a result of the outside temperature. Therefore it collects more condensation than the walls. You can stop mould growing by wiping them over with a dry cloth regularly.

  • Leave internal doors open, so air can circulate around the property

If all doors are closed, some rooms might be very cold or very hot. You want clean, fresh air circulating through your home at an even temperature to keep mould at bay.

  • If a soft furnishing is mouldy – make sure it is professionally cleaned

If curtains, clothes or toys get mouldy, they need to be specially steam cleaned to kill the mould spores. If you wash them in a washing machine, you risk contaminating the rest of your belongings - as the water may not be hot enough to kill the mould.

Why not download our handy graphic and send our tips to your tenants to make sure they’re prepared for the coming seasons.

For more great tips and advice, head to the learning zone on our website.

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