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Landlord didn't know of tenant’s worry over back to back viewings

A landlord in the east of England says she was unaware of her tenant’s worries over back to back viewings of the property she was renting.

Landlord Lisa Clark has told the Eastern Daily Press that she became aware of tenant Theresa Upton’s concerns only after viewings had been completed.

Clark advertised her home for sale with online agency Yopa, having previously given the tenant the first opportunity to buy the three bedroom semi-detached house at Old Catton in Norfolk.


"I gave her an opportunity to buy. She never once said she was unhappy about the viewings. I'm in no rush and she really has no reason to feel worried” Clark told the paper, in a story outlining the tenant’s concerns about multiple viewings during the pandemic.

Upton said the viewings were arranged at short notice and she felt obliged to go along with them: "I feel like I was given no choice but to allow the viewings … On Friday night I got a message from the landlord saying there was a viewing at 5.30pm on Saturday. I felt I couldn't say no … I was then told there were back to back viewings booked on Sunday. I went out for about two and a half hours and it was raining and cold, I felt physically sick when I came home.”



The tenant said she felt physically ill after going out and thinking of multiple individuals visiting her home in a short period during the pandemic.

A spokesman for Yopa told the paper: "She said she felt bullied and pressurised into accepting viewings and so I apologised if I had made her feel like that … Every step I made sure it was Covid secure. The viewings were arranged between her and the owner of the property. I then gave her a call to confirm and she was happy for them to take place. It was only afterwards she raised concerns.”

Yopa denied the viewings were back to back but admitted each appointment was for 15 minutes with a 15 minute break in between to allow for the property to be sanitised between visits. Viewings started at 10.30am and finished at 12.15pm.

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  • icon

    The EDP is my local newspaper, very left wing with very poor journalists, I doubt very much these viewings were back to back every 15 minutes from 10.30 - 12,15, and as for bullied that is clearly untrue, the general opinion locally is that it's sour grapes because she is having to move , now that she has been so stupid as to go whining to the local rag I doubt any local landlord or agent will touch her.

  • David Lester

    She only wants compensation!


    I'm sure that you are right there David , shot her self in the foot though because the local paper named her, plus she is a single mum, more trouble than they are worth, maybe Norwich City Council will give her one of their sh*t flats to live in.

  • icon

    "I apologised if I had made her feel like that"

    Fake apologies are annoying as is having strangers wandering through your home.


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