A county council and the local Citizens Advice service are asking private landlords in their area to reach out to tenants to check they are managing.
Wiltshire council and the local CA are contacting landlords to explain that those who are privately renting may be facing a reduction in their income or difficulty with budgeting - they should not suffer in silence, the two organisations suggest.
“Landlords are being reminded of the latest government advice and urged to make contact with their tenants who may be experiencing difficulties and direct them to help if appropriate” says a council statement.
Currently no eviction notices can be served until January 11 and given the 14-day notice period required, no evictions are expected to be enforced until January 25 at the earliest, unless in very exception circumstances.
The letter to landlords also contains details about their responsibilities as landlords, the Green Homes Grant scheme, and where they can access help if they require it.
Deputy council leader Richard Clewer says: "We know there will be people out there who are at risk of or have lost their jobs or are finding their circumstances very different due to Covid or indeed other factors.
"We understand it is easy to get into a downward spiral, feel overwhelmed and not ask for help. We wanted to let you know that help is out there and we're asking people to reach out and access it so they can move forward and be supported. People should be assured that they won't be judged in any way. The main priority is to provide help and ease that heavy burden of worry that could be keeping them awake at night.
"We also encourage landlords to be up to date with the latest advice and approach tenants if they are concerned about their ability to keep up their rent payments rent to avoid problems further down the line."
And Suzanne Wigmore, the chief executive of Wiltshire Citizens Advice, adds: "If you are a tenant struggling to pay rent or a landlord who has tenants who are struggling to pay, please do get in touch with us for advice. There are many ways that we can help with rental payments including access to welfare benefits, discretionary funds, and support with debt advice.”
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