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Most landlords approached for help by their tenants ‘are responding positively’

The vast majority of landlords are supporting tenants needing help during the COVID-19 pandemic, new research shows. 

A yet to be published survey by the National Residential Landlords Association (NRLA) of over 4,500 landlords has found that 90%  of landlords who had received a request for support from a tenant responded positively. 

The help given was in the form of a rent reduction or deferral, a rent free period, early release from a tenancy or a refund on service charges included in rents for homes of multiple occupation.

Of the landlords surveyed, 44% had been asked for help by at least one tenant.

Ben Beadle, chief executive of the NRLA, said: “Whilst many tenants have been able to continue paying their rents in full and on time, in accordance with government advice, we recognise the strain that many others are under at this difficult time. That is why it is good news that, as our research shows, nearly all the landlords approached for help by their tenants are responding positively.

“With no direct support aside from a mortgage deferment, landlords are playing their part to avoid unnecessary anxiety for tenants and our figures show that the vast majority of tenants and landlords have a good relationship with each other.”

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