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Graham Awards


Vast majority of tenants have a GOOD relationship with landlords

New research from specialist lender Aldermore shows that 69% of private tenants feel they have a ‘good landlord’. 

This bucks the traditional narrative that landlords and their tenants are destined to have a tense relationship.

In the lender’s survey 26% of private renters have been in their current property for one year or less. Amongst this group 74% found it difficult to find a suitable property in their most recent search.


Three out of four felt like they were competing with more people, and as a result 72% said it took them longer to find a suitable new home. This has also led to an increase in costs, with a clear majority of private renters paying more than they initially intended (68%).

Elsewhere, three quarters do not feel the Government is currently doing enough to help them. 

People aged 18 to 34 are more likely to agree with this than over 55s (80% vs 71%).

For those renters who enjoy a positive and respectful relationship with their landlord, they prize ease of contact (70%), making renting a straightforward and easy process e.g. minimal paperwork (41%), and freedom to make cosmetic changes to the property (41%).

Jon Cooper, head of mortgages at Aldermore, comments: “The relationship between landlords and renters is often presented as inherently challenging and dysfunctional, but as our research shows, this simply isn’t the case. Most private renters actually have a positive relationship with their landlord. 

“I expect that this will surprise quite a few people. What it demonstrates is the abundance of good landlords in the market who are ethical, knowledgeable and trustworthy when dealing with their tenants.

“That being said, it’s also clear that a majority of renters are struggling to find the right home due to intense demand for properties. There’s no overnight solution to fix this sadly. 

“At Aldermore, we encourage lenders, landlords and governmental bodies to work more intelligently together so we can turn the tide and provide greater support to struggling renters. This support is vital in order to keep our private rental sector, which is fundamental to the addressing the UK’s housing demand, alive and well.”

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  • icon

    Of Course The vast Majority of Tenants are very happy with their landlord. Authorities please stop your campaign of pitching us against each other. Especially many traditional landlords who worked their guts out years ago to acquire the property and consequently now in a position to offer the Tenants a very good deal indeed that they won’t get from Jonny come lately New Build investors mortgage to the hilt.

    Peter Why Do I Bother

    Agreed Michael, who would have thought that the tenants have a good relationship with landlords?? Strange that when you have a business over 20 years you may have an idea how it works and what makes people happy.

    Aldermore report will disappear into the ether as it does not create enough headlines for the activists. Beadles About could use it though, we shall be waiting a long time for that!


    I remember other surveys reporting over 80% satisfaction.

    Recent moves by the UK Government and especially the SNP have probably spooked many tenants, making them less happy.

    Government interference never works as claimed.

  • icon

    Yes the Aldermore report will disappear into the ether. Of course most landlords and tenants have a good relationship. What the activists and politicians are doing is trying to set us against each other for their own purposes.

  • icon

    74% found it difficult to find a suitable property. Really? 🤔 I wonder why that is? Could it be that battered landlords have had enough and are selling up? I’d like to know how Polly Bleat and Generation Rant would react to this research. It does not fit their narratives.


    They will ignore it as it doesn't fit their narrative that all landlords are evil and all tenants are suffering.


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