Top lettings agency makes radical change to landlord fee structure 

Top lettings agency makes radical change to landlord fee structure 


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A lettings agency with over 50 branches is changing its fee structure for landlords in light of the Renters Rights Act.

Kinleigh Folkard & Hayward (KFH), which operates mostly in London, is moving away from traditional upfront lettings fees in favour of a monthly billing model.

It says the change should improve cash flow for landlords, remove upfront cost barriers and align more closely with tenancies under the new legislation.

KFH says that many London landlords have paid letting and management fees upfront at the start of a tenancy. Now payments will be monthly across the duration of the tenancy.

KFH says this should allow landlords to cope with additional compliance costs imposed by the Renters Rights Act.

KFH’s owner, Lomond, says average London rents rose 1.5% during 2025, while rental supply increased 3%.

Lomond chief revenue officer John Ennis says: “London property remains one of the strongest long-term investments in the UK, and our services should reflect how the market is evolving.

“The Renters Rights Act makes tenancies periodic, so it’s only right our fees move to a monthly model too, removing upfront cost barriers and giving landlords greater cash-flow flexibility.

“This isn’t just a pricing update. It’s a signal of how seriously we take landlord partnerships.”

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