Top lettings agency makes radical change to landlord fee structure 

Top lettings agency makes radical change to landlord fee structure 


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A lettings agency with over 50 branches is changing its fee structure for landlords in light of the Renters Rights Act.

Kinleigh Folkard & Hayward (KFH), which operates mostly in London, is moving away from traditional upfront lettings fees in favour of a monthly billing model.

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It says the change should improve cash flow for landlords, remove upfront cost barriers and align more closely with tenancies under the new legislation.

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KFH says that many London landlords have paid letting and management fees upfront at the start of a tenancy. Now payments will be monthly across the duration of the tenancy.

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KFH says this should allow landlords to cope with additional compliance costs imposed by the Renters Rights Act.

KFH’s owner, Lomond, says average London rents rose 1.5% during 2025, while rental supply increased 3%.

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Lomond chief revenue officer John Ennis says: “London property remains one of the strongest long-term investments in the UK, and our services should reflect how the market is evolving.

“The Renters Rights Act makes tenancies periodic, so it’s only right our fees move to a monthly model too, removing upfront cost barriers and giving landlords greater cash-flow flexibility.

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“This isn’t just a pricing update. It’s a signal of how seriously we take landlord partnerships.”

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