Landlords intimidate tenants into not reporting faults, says Generation Rent

It's incredibly frustrating when tenants fail to report basic maintenance issues.
I pay for a British Gas plumbing and drainage policy on almost all my properties so tenants can phone either me or them and get a repair carried out within a couple of days at no extra cost. How many times have I found dripping taps or toilets that they haven't bothered telling me about or getting fixed?
I always prefer tenants to email me about an issue complete with a couple of photos of what they're talking about. One close up enough to see the problem and another far enough away to work out where it is. If it's an appliance it's useful to have it's model number. A lot of my tenants are fairly young and English is a second language for about 20% of them so I don't necessarily expect them to know what a problem is or technical terms for stuff so photos are a good starting point.
It's really unhelpful when these activist groups tell tenants it's a waste of time reporting problems and that they will get evicted if they do. The vast majority of landlords want to maintain their properties in top condition and need tenants to report repairs.

Where is the National Register of Tenants? 🤔Fair’s fair, after all. We should be able to check whether a tenant has defaulted on rent, lost all or part of their deposit etc. Will Generation Rant support that idea? Perhaps a ⛄️has a better chance in 🔥.

The Landlord licensing Registry is some bad joke I was looking for my own on it that took some searching had to go through it line by line.
It’s not in any particular format to how I think, it’s all mixed up munbo jumbo not in regular order. Why not simply have post code & house number. Some Councils are charging to have a look £25. to see one quarter of the Registrar for example and that might not be any good to you.

Hard to understand why Government wants to maximum homelessness and unaffordable housing, every policy they have introduced thus far has increased homeless, rough sleeping and made rents very unaffordable. Please tell me just one of their Policy’s that has increased housing supply or made rents more affordable or that didn’t drive up the Benefit bill or increased B & B temporary accommodation costs and numbers. Landlords are their No. 1 enemy just see how many fines. Penalties and repayments Orders lately.
I Recently applied to re-license a HMO nightmare, Application Form 16 pages, DEICR, Gas Cert, Drawing showing all rooms their location, measurements sizes, SA positions, EL, CD , Emergency lights Cert, Fire Alarm Cert, EPC. 0ld licence, my Tenancy Agreement, proof of payments not a problem direct debt, Cavity Wall Cert’, Still not
enough back looking for more.
Where is my fire risk assessment ?.
Where is my ASB Policy I am not a Policeman.
Excuse me what are all those documented I just given you ?
Oh yes I nearly forgot the outrageous fee.
Did someone say there’s a Housing Crisis I wonder why ask Shelter they can’t wait to be rid of Section 21, the very
foundation of all Private letting before which there wasn’t any, that should do the trick.

As Jo says, nothing worse than tenants not reporting minor faults that then turn into bigger ones. GenRent must represent the unluckiest tenants around - given that >80% tenants are happy with their LLs.

Govt then believes GenRent, Shelter et al & legislates for the minority resulting in ALL tenants suffering with lack of availability & increasing rent.

Totally agree, I prefer faults to be reported and repaired. As usual Generation rent are talking rubbish.

I agree with all the above comments about reporting faults. And would add that expanding foam can be a very good way of dealing with certain problems. I have just used it very successfully on the back of a bath (covered now by tiles). You must use eye protection and gloves when using it. It was discovered serendipitously as a result of research on adhesives, so has very good adhesive qualities as well as being waterproof - and adheres to tiles.

Make sure that you keep it away from any wire or electrics if using it though.

A quote from Generation Rent

The group blames S21’s existence is why “private rented homes are more likely than homes in other tenures to have a dangerous hazard.”

Strange I thought it was Local authority housing that was the biggest hazard?

More 6th form politics from these idiots...jobs for the boys and girls

One of my tenants is an angel. I was up a tall ladder recently fixing masonry, and he offered to help. It does help if the landlord and tenant work as a team. If tenants help in any way, I always give them some money though.

Incidentally, if you use Toupret tough multi-filler for a masonry repair you don't need to prime the substrate first.

Whether or not you choose to instruct builders, it is worth researching the appropriate materials for a job. I send photos of the problem to the manufacturers of different materials sometimes to get their advice on the best product to use.

Generation Rent thinks they live in a hotel with 24 7 services and maintenance call-out costs are astronomical, at the flip of a hat they want a call-out, if a tenant want hotel service they should pay hotel prices, im not saying landlords should not repair stuff but the tenant seem to want it yesterday.

I'm hoping that Michael Gove has recognised that everything the Gov has done to appease people like Generation Rent and Shelter have actually hurt the very people it was supposed to help. Landlords will either pass things on to Tenants or sell up like they are doing now. And if Labour get in to power I think there'll be even more homeless as Landlords exit the market.

I also wish people would report Repairs. I've been out today, noticed a window appeared noisy, the tenant said it was nothing. The window stays were so stiff they were about to rip the opener out of the frame. I explained it wasn't their fault, spent £7 at screwfix and changed the hinges. Cheaper than a new window!

Hey these guys need to stop lying and putting this utter lies and hyperbolic inconsistent to real life ideas that are not true. They need to get a grip because they neither help tenant or Landlord. Thanks to them if the tenant is not a triple A* they are not getting in my properties and now I'm going to add to the screening whether they are affiliated with any groups such as generation rant and shelter ... an immediate 👎 from entering my properties.

Happy new year everyone

Katey, yes a large number of Section 21’s have been used, hundreds of thousands in fact but not because Tenants complained about anything they were very happy with their accommodation and low Rents.
It’s Michael Gove Housing Secretary so called RENTERS REFORM BILL scrapping Section 21 the very foundation of all Private Renting, that’s the cause before which there wasn’t any is that too easy to understand.
Hundreds of thousands of Landlords have been driven out. Hundreds of thousands of Tenants had to move unnecessarily because of this Bill and trying to find alternative accommodation on similar Terms to what they had proved impossible and now having to pay up to 30% more thanks to their fake friend Mr Michael Gove.
Of Course it is them & us Landlords & Tenants but as one in the same not in opposition.
Mr Gove & Councils doing everything possible to divide us and every action they take is to drive the wedge in further in, divide & conquer the oldest trick in the book.
Katey I accept there was an issue in your particular case between you and landlord or Agent but this is not general. Katey and Thanks for being a good Tenant.

Andrew no worries I have been there done that I had a house half built got 2 heart attack same day back after 6 weeks and finished the House, 6 stents 20 years later never retired still here causing trouble.

Katey, what 8s a literal section 21.?