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KEYWORD "Complaint" - 100 RESULTS
EPCs are often wrong and need major overhaul - Which?

An influential consumer body is demanding a complete overhaul of Energy Performance Certificates. Which? says that with millions of households across the...

08 May 2024

From: Breaking News

Tax Clampdown on Short Lets Will Not Change, claims government

The government is ruling out any U-turn on the tax changes regarding furnished holiday lettings - despite substantial complaints from Tory...

03 May 2024

From: Breaking News

Website for tenants who don’t know where to turn to

A website is being prepared to assist private renters know where to turn if their landlord or lettings agent fail to...

30 April 2024

From: Breaking News

Jonathan Rolande - Why the Section 21 Debate Is a Smokescreen

Jonathan Rolande is a property industry and housing market commentator, and is founder of the National Association of Property Buyers.  It’s almost...

26 April 2024

From: Breaking News

Surprise move as agents issue ‘how to complain’ guide to tenants

A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...

25 April 2024

From: Breaking News

Worried renters suffer hair loss and weight gain - wealth firm’s claim

A controversial wealth management company claims that almost two thirds of private tenants have suffered a deterioration in their mental and...

04 April 2024

From: Breaking News

Landlords can afford much tougher regulation, says think tank

A think tank based in central London says landlords would not quit the sector if much tougher - and more expensive...

04 April 2024

From: Breaking News

Controversial council wants every single private rental home licensed

Private landlords applied for licences covering more than 12,000 homes during the first year of a controversial council’s selective licensing scheme. The...

20 March 2024

From: Breaking News

Landlord harassed tenants - ending up in court and fined

A landlord has been ordered to pay £2,500 in fines, compensation and costs after a council brought a prosecution against him. Jama...

19 March 2024

From: Breaking News

Complaints about letting agents soar, claims redress service

There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...

18 March 2024

From: Breaking News

Massive rise in complaints from social housing tenants

The Housing Ombudsman has revealed figures showing huge increases in the numbers of complaints from tenants on social housing. The Ombudsman says...

13 March 2024

From: Breaking News

Airbnb bans security cameras inside rental properties

Airbnb is banning the use of security cameras inside rental properties from the end of April. Airbnb currently allows security cameras in...

13 March 2024

From: Breaking News

Police and council back landlord’s Section 8 notice on nuisance tenant

Liverpool council and Merseyside Police have secured the eviction of a private tenant making life ‘a nightmare’ for the local community. The...

07 March 2024

From: Breaking News

Four figure fine for failing to produce gas certificates

A landlord who failed to produce annual gas safety certificates as she ignored warnings from a council, has left court with...

06 March 2024

From: Breaking News

Radical reforms to rejuvenate renting, by industry commentator

A property industry commentator has set out what he calls a plan of action to rejuvenate the buy to let sector. Jonathan...

05 March 2024

From: Breaking News

Renters Reform Bill compromise 'near' but activists re-ignite arguments

Generation Rent has issued an angry statement about amendments to the Renters Reform Bill - just as one MP says agreement...

29 February 2024

From: Breaking News

Another social landlord slammed for poor repairs and records

The Housing Ombudsman has found severe maladministration by One Housing Group in its record keeping following the its failure to conduct...

16 February 2024

From: Breaking News

Family ate Xmas dinner on floor due to social landlord neglect

The Housing Ombudsman has ordered Yorkshire Housing to pay £3,780 after it found three findings of severe maladministration for how it...

07 February 2024

From: Breaking News

Chaos! Confusion over identity and power of new Private Rental Ombudsman

The identify of the service running the upcoming Private Rental Sector Ombudsman scheme has been thrown into doubt once more. The Renters...

23 January 2024

From: Breaking News

Letting agents could face regulation under Labour amendment tactic

Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...

22 January 2024

From: Breaking News

Council slammed for series of failings as a social landlord

The Housing Ombudsman - which assesses problems involving social housing landlords - has found severe maladministration in four cases involving Croydon...

17 January 2024

From: Breaking News

Landlords taking legal action against ‘eye watering’ council licensing

Four landlords are contemplating seeking a judicial review of a council’s proposed licensing scheme extension. Middlesbrough council is consulting on extending its...

08 January 2024

From: Breaking News

Landlord complaint leads to agency being expelled from Ombudsman scheme

A London lettings agency has been expelled from The Property Ombudsman for not paying compensation to a landlord following a failure...

18 December 2023

From: Breaking News

Council urges tenants to report mould and tells landlords what to do

Private tenants are being encouraged by a local council to report damp and mould issues to their landlords. Shropshire council says private...

14 December 2023

From: Breaking News

Rogue landlord tried to let out “uninhabitable outbuilding”

A council has prosecuted a private landlord who let out an uninhabitable outbuilding in Kings Langley. Deborah King of Kings Langley was...

12 December 2023

From: Breaking News

Many More Details expected when landlords advertise properties

Landlords will have to include many more specific points about their properties when they list them in future - whether directly...

01 December 2023

From: Breaking News

Airbnb landlord prosecuted for contravening planning regs

Melton council in Leicestershire has prosecuted a resident who pleaded guilty of failing to comply with a planning contravention notice which...

30 November 2023

From: Breaking News

Activist leader claims ‘one man band’ landlords worst at exploiting tenants

A leader of the pro-tenant activist group Acorn has told MPs that “one man bands” are more likely to exploit tenants...

22 November 2023

From: Breaking News

HMO license failure leads to five figure fine for landlord

A landlord has been hit with an £11,800 fine for operating an HMO without a licence. Stoke-on-Trent council launched an investigation into...

21 November 2023

From: Breaking News

Enforcement Notice blunder leads to landlord court appearance

A landlord who repeatedly failed to comply with a Planning Enforcement Notice has received a hefty fine. Sultan Mahmood, of Woking, was...

07 November 2023

From: Breaking News

Uninhabitable building let to tenants - landlord ends up in court

A council has prosecuted a private landlord who rented out an uninhabitable outbuilding in Kings Langley. Deborah King was initially fined £4,000...

07 November 2023

From: Breaking News

Social landlord criticised over “deeply distressing” tenant suicide

The Housing Ombudsman - who presides over social housing landlords - has issued his report on what he calls the “deeply...

03 November 2023

From: Breaking News

Advert by Property Investment Service changes after watchdog intervenes

The property investment service BuyAssociation has changed the wording of an advertisement after intervention by the Advertising Standards Authority. The ASA says: “A...

26 October 2023

From: Breaking News

Rubbish - landlord fined after complaint by member of public

A public complaint about rubbish being dumped in a remote country lane started a trail that eventually led to a landlord...

19 October 2023

From: Breaking News

Shocking Surge In Landlord Complaints from social housing tenants

The Housing Ombudsman - who presides over all social housing - has revealed a huge surge in what it calls “severe...

18 October 2023

From: Breaking News

The Biggest Rental Sector Complaint…By A Man Who Knows

Holding deposits head the list of complaints about the private rental sector, says the man at the top of the Property...

14 October 2023

From: Legislation & Compliance

New App allows activists to complain about Airbnb-style short lets

A tenants’ union has developed an app which it claims makes it easy to complain about short lets. Living Rent - a...

13 October 2023

From: Breaking News

Landlord ignores Banning Order - now awaiting sentence

A council has prosecuted a landlord for a second time, for multiple offences.  The offences concerned a tenanted caravan that had been...

02 October 2023

From: Breaking News

Rent Repayment Orders now key part of council war on landlords

A Labour council claims to have a pioneering scheme to get refunds from law breaking landlords. Local media in York say the...

22 September 2023

From: Breaking News

Veteran landlord’s fine will rise day-by-day if unsafe homes remain occupied

A landlord who let tenants live in properties riddled with hazardous electrics, unsafe boilers, mould and no smoke alarms must pay...

20 September 2023

From: Breaking News

Strict New Guidelines for landlords over Damp and Mould

New directives issued by the government put the emphasis firmly on private landlords to take responsibility for issues of damp and...

08 September 2023

From: Breaking News

Watchdog to Probe Five Issues Involving Landlords and Letting Agents

The Competitioin and Markets Authority is to probe five activities involving landlords and letting agents and their responsibilities to private tenants. Sarah...

25 August 2023

From: Breaking News

Council that threatened landlords is guilty of “severe maladministration”

A London council that just days ago threatened private landlords with unlimited fines and “have control of their properties removed” has...

23 August 2023

From: Breaking News

Social landlord boss ordered to apologise directly to tenant

The Housing Ombudsman - who presides over housing associations and other social housing providers - has ordered a chief executive to...

18 August 2023

From: Breaking News

Landlords Beware - agent still trading after compensation failure

Hawks Properties Limited has been expelled from The Property Ombudsman scheme for failing to honour a compensation award. The agency - with...

15 August 2023

From: Breaking News

Complaints about lettings agents go through the roof

There’s been a large increase in the number of complaints registered with The Property Ombudsman - with lettings agents in the...

08 August 2023

From: Breaking News

Council claims “thousands of complaints” about landlords and homes

Landlords of more than 5,000 homes must register for a license and ensure their tenants have good quality housing or face...

28 July 2023

From: Breaking News

Rogue landlord couple in hot water over heating failures

A north of England council says it’s held two local landlords to account after they failed to make essential repairs to...

20 July 2023

From: Breaking News

Landlord refuses to identify himself - and gets hit with huge fine

A landlord has been ordered to pay over £44,000 after a court found him guilty of a serious housing offence. Giuseppe Sutera,...

03 July 2023

From: Breaking News

Sub-standard HMO costs landlord five figure sum after council action

A private landlord in Mansfield has been ordered to pay a £17,000 penalty after renting out sub-standard accommodation. The unnamed landlord, investigated...

30 June 2023

From: Breaking News

Marathon complaint letter sent to Gove by angry landlord-agent

A lettings agent with 3,500 properties under management has written a long letter to Housing Secretary Michael Gove complaining about the...

29 June 2023

From: Breaking News

Exclusive: Angry landlord’s letter from Michael Gove’s team

An angry landlord has contacted Landlord Today to show what she calls the “twaddle” response she has received from the Department...

12 June 2023

From: Breaking News

Chaos! Bid to regulate Airbnb and short lets in tatters after ruling

A plan to regulate short lets such as Airbnbs has been ruled unlawful by a judge before it even comes into...

09 June 2023

From: Breaking News

Airbnb using ‘screening technology’ to spot anti-social tenants

Airbnb says it’s using screening technology to weed out anti-social tenants this summer. The short lets platform has launched what it calls...

05 June 2023

From: Breaking News

HMO unlicensed for years - hefty fine imposed on landlord

An unnamed landlord has been fined more than £3,500 after an HMO in Cambridge was found to have been unlicensed. After receiving...

02 June 2023

From: Breaking News

HMO prosecution is warning to landlords, says council

A landlord has been ordered to pay over £3,000 in fines and costs for operating an unsafe HMO. John Abraka pleaded guilty...

10 May 2023

From: Breaking News

Tenants trained to complain about landlords, funded by taxpayers

Social housing tenants are to be encouraged to hold their landlords to account as part of a taxpayer funded training scheme. From free advice on...

27 April 2023

From: Breaking News

Huge six-figure fine for mystery HMO landlord

A mystery unnamed landlord has been hit with a bill of over £115,000 as a result of a series of problem...

26 April 2023

From: Breaking News

Clean Sweep - landlords get a free guide to spring cleaning

The National Residential Landlords Association and the Tenancy Deposit Scheme have produced what they call a comprehensive spring cleaning guide for...

24 April 2023

From: Breaking News

Activists join Labour Mayor in criticism of private rental sector

Both the Generation Rent activist group and London Labour Mayor Sadiq Khan have issued a joint attack on private rental sector...

21 April 2023

From: Breaking News

Enforcement action leaves rogue landlord with huge bill

A landlord has been ordered to pay over £3,000 for operating an unsafe HMO  following enforcement action by Havering council. John Abraka...

21 April 2023

From: Breaking News

28 days for landlord to pay fine, costs and victim surcharge

A landlord was prosecuted after a council discovered he had unlawfully allowed occupation of a prohibited property. Following a complaint from a...

21 April 2023

From: Breaking News

Agency advises landlords on how to handle most common tenant gripes

A lettings agency has identified the three most complained-about issues by tenants last year. All the tenants were in Greater London and...

20 April 2023

From: Breaking News

Shamplina Speaks - A step in the right direction, but it isn’t enough

Recently the government once again committed to banning 'no-fault' evictions, with the new government housing minister Rachel Maclean promising the ban on...

15 April 2023

From: Rental Reform

Landlord slammed by Ombudsman over damp and mould failures

The Housing Ombudsman has released its special investigation into Rochdale Boroughwide Housing, the social housing provider which supplied accommodation to Awaab...

29 March 2023

From: Breaking News

Landlord stared at tenants before illegally evicting them

A landlord has been ordered to pay more than £1,600 after pleading guilty to an illegal eviction. Grace Young of Derby let...

21 March 2023

From: Breaking News

Rogue landlord allowed tenants into house with Prohibition Order

An unnamed landlord has been prosecuted after Rochdale council discovered they had unlawfully allowed occupation of a property that had been...

17 March 2023

From: Breaking News

Generation Rent says tenants afraid to report damp and mould

Activist group Generation Rent is demanding that the government tighten regulations on damp and mould - and is tying this to...

15 March 2023

From: Breaking News

Budget could help landlords AND tenants, insists PropTech chief

A leading figure in the PropTech sector wants this week’s Budget to provide more funding for local council enforcement of rental...

13 March 2023

From: Breaking News

Landlord fined for refusing to produce paperwork for council

A council has prosecuted a landlord operating a property firm for not producing the right paperwork. Luton local authority has prosecuted Poplar...

10 March 2023

From: Breaking News

Hefty fine for landlord who didn’t bother attending court

Dacorum council in Hertfordshire has prosecuted a private landlord who rented out an uninhabitable outbuilding in Kings Langley. Deborah King was fined...

08 March 2023

From: Breaking News

Government tells tenants to complain about landlords - ad campaign

Housing Secretary Michael Gove is urging tenants to complain about sub-standard housing with the government’s ‘Make Things Right’ advertising campaign. Social housing...

07 March 2023

From: Breaking News

Landlords in hot water for providing no hot water

A north of England council has released figures on the number of complaints it has received about private landlords. Pendle council in...

06 March 2023

From: Breaking News

Council to spend £1m gathering information about HMOs

A council is to spend £1m “to gather information about the conditions of specific groups of privately rented properties and proactively...

01 March 2023

From: Breaking News

Landlord let property with unsafe electrics

A landlord of a home with unsafe electrics has been issued with a fine of £7,500 by a west country council. Following...

24 February 2023

From: Breaking News

Controversial Labour licensing scheme set to be approved

A new licensing scheme for landlords in one of the country’s most controversial cities is likely to be approved next week. Nottingham...

17 February 2023

From: Breaking News

Ignoring Prohibition Order leads to fine for rogue landlord

A landlord has been fined after pleading guilty to breaching a prohibition order preventing him from letting a property. The Isle of...

09 February 2023

From: Breaking News

Empty property’s garden rubbish costs landlord thousands

A landlord has been landed with a bill of almost £2,800 for failing to clear rubbish and maintain his vacant property. Alex...

06 February 2023

From: Breaking News

Big fine for landlord’s string of health and safety failures

A landlord has been ordered to pay over £25,000 by magistrates for a catalogue of failings relating to his rental property...

01 February 2023

From: Breaking News

Council slammed for “severe maladministration” over damp and mould

The Housing Ombudsman - a service which deals with social housing - says it’s found severe maladministration in how Leeds council...

26 January 2023

From: Breaking News

Mould and Damp - Ombudsman launches probes into landlords

Social housing, believed by some to be superior to private rental, is under the spotlight as two major landlords are to...

20 January 2023

From: Breaking News

Landlord strikes deal with council to plead guilty to offences

A rogue landlord who created false identities and fake lcompanies as part of an elaborate web of misinformation designed to exploit...

13 January 2023

From: Breaking News

Shock Horror! Big majority of tenants are happy with their landlords!

Campaigners often like to portray relations between tenants and landlords as poor, but a new survey suggests this is far from...

13 January 2023

From: Breaking News

Labour councils named and shamed by Housing Secretary Gove

Three more social housing landlords have been ‘named and shamed’ by Housing Secretary Michael Gove. The trio - two of which are...

29 December 2022

From: Breaking News

Mould - Council says private tenants should complain if landlord fails to act

A council is telling private tenants in its area to make contact if they believe their mould-related problems are not being...

23 December 2022

From: Breaking News

Five-figure fine for landlord with “catalogue of HMO failures”

A landlord has been ordered to pay over £10,000 at Cardiff Magistrates' Court for a catalogue of failures relating to a...

22 December 2022

From: Breaking News

Are letting agents discrediting the zero deposit insurance concept?

Many landlords have welcomed the zero deposit insurance concept - but is this being damaged by the pressure-selling techniques of some...

06 December 2022

From: Breaking News

Maverick landlord loses latest bid to sue police for £1m

A maverick landlord who has hit the headlines countless times in recent years has lost his latest bid to sue the...

05 December 2022

From: Breaking News

Law firm coaching tenants on how to complain to landlords

Two law partners at a legal firm have outlined a five-step process which tenants can use to complain to their landlords...

22 November 2022

From: Breaking News

Council asks private tenants to report landlords who fail on repairs

A council wants private tenants to ‘grass’ on rogue landlords in the light of the tragic death of toddler Awaab Ishak. Telford...

22 November 2022

From: Breaking News

Rental Reform - Time Is Of The Essence

The future of the private rented sector in England has been back under the Westminster spotlight in the last two weeks...

12 November 2022

From: Rental Reform

Landlord ignores calls to apply for a licence - then gets a big fine

A rogue landlord has been fined £2,814 for failing to license an HMO in Wolverhampton. Dudley Magistrates Court found Maciej Piotr Zaremba...

04 November 2022

From: Breaking News

Landlord forced tenants into “squalid and unsafe conditions”

The freeholders to a block of maisonettes have been ordered to pay more than £22,000 after failing to carry out repairs...

01 November 2022

From: Breaking News

Council issues first-ever fixed penalty notice against rogue landlord

A landlord has been fined £10,000 by a Devon council for failing to tackle what it calls “essential repairs following a...

28 October 2022

From: Breaking News

Council issues first-ever fixed penalty notice against rogue landlord

A landlord has been fined £10,000 by a Devon council for failing to tackle what it calls “essential repairs following a...

28 October 2022

From: Breaking News

Five-figure civil penalty served on rogue landlord

A landlord has paid a £12,400 civil penalty after failing to license their HMO. In March this year officers from West Northamptonshire council attended...

21 October 2022

From: Breaking News

Another landlord hit with a fine thanks to unlicensed HMO

The landlord of a property in Northampton has paid a £2,750 civil penalty after failing to licence their HMO. In December 2021...

14 October 2022

From: Breaking News

Another landlord hit with a fine thanks to unlicensed HMO

The landlord of a property in Northampton has paid a £2,750 civil penalty after failing to licence their HMO. In December 2021...

14 October 2022

From: Breaking News

Private tenants pay HMO rent to council after dramatic intervention

Coventry council has issued financial penalties on a landlord of a poorly managed and unlicensed HMO totalling £60,000. The council has also...

12 October 2022

From: Breaking News

Landlords and New Builds - what protections are there?

What protections do landlords have when investing in a new-build property? From this week those landlords buying a new build home can...

08 October 2022

From: Legislation & Compliance

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