Archive

The Property Ombudsman (TPO) has announced that Rebecca Marsh, the existing chief ombudsman at the Legal Ombudsman, will become the new...

The Property Ombudsman (TPO) dealt with 2,518 letting complaints last year, according to the organisation’s 2019 annual report, which shows continued...

A new landlord organistaion has become the largest ever trade body in the letting sector after officially launching this morning.   The National...

Most landlords are wary of the potential damage, smells and noise complaints that can come with accommodating a tenant with pets,...

The minister for local government, housing and planning in Scotland, Kevin Stewart, has received a joint letter from the UK Short...

The Scottish government has announced new measures to regulate short-term lets north of the border.  The government is handing local authorities fresh...

Most landlords are wary of the potential damage, smells and noise complaints that can come with accommodating a tenant with pets....

Council officers from Brent and Harrow Trading Standards have pledged to clampdown on unscrupulous letting agents in the London boroughs of...

The Residential Landlords Association (RLA) has criticised the London Trading Standards (LTS) for what it says is an admission of failure in...

With new figures showing that almost half of letting agents do not comply with the law, London Trading Standards (LTS) has...

Spotahome has expanded its landlord functionality for landlords to secure and process long-term rental bookings online. The PropTech startup decided to introduce...

An unscrupulous landlord who housed at least 25 tenants in a rundown property in north-west London has been ordered to pay...

A buy-to-let landlord in north London has been ordered to pay more than £13,000 after breaching fire safety regulations and failing...

There was a significant increase in the number of disputes under the Property Redress Scheme last year, according to the organisation’s...

Private landlords in Newcastle have rejected a new licensing policy put forward by Newcastle City Council, which would require them to...

A husband and wife have been issued with fines, penalties and costs totalling more than £8,000 after showing a complete disregard...

On April 1 2019, the rental sector shifted into a new era of even greater professionalisation with the introduction of mandatory...

Pet-friendly rentals are growing in popularity, as reflected by Zoopla’s latest analysed search data from its keyword property search tool, which...

As an income investment, buy-to-let continues to look attractive, especially compared to low savings rates and stock market swings, but when...

Landlords are being urged to seek guidance to ensure that they are clear on the ‘bombardment’ of regulatory changes that could...

A rogue landlord who allowed a family to live in a house described as “unfit for human habitation” has been fined...

Three rogue directors of a letting agency in London who conned at least landlords and tenants out of more than £105,000 were...

For the first time ever, buy-to-let landlords will be legally required to become members of a redress scheme, as part of measures...

Buy-to-let landlords are “getting away with murder” according to Advice4Renters, after new figures revealed that just two out of almost 2,000...

The Tenancy Deposit Scheme (TDS), one of three government-backed tenancy deposit protection (TDP) schemes, has appointed a new external independent complaints...

At least 19 landlords and tenants have been left £105,000 out of pocket by unscrupulous letting agents who ran London-based letting...

Almost four out five tenants who own at least one animal have struggled to find pet-friendly accommodation, according to new research. The...

A letting agency in Isleworth, West London, which was recently penalised for a number of offences, has been expelled from The...

SDV HQ Limited, trading as Sterling de Vere, has been ordered to pay more than £50,000 after letting an overcrowded flat...

An unscrupulous landlord whose tenants were living in degrading and hazardous conditions has been banned from renting out his property. Several complaints...

The deadline for the new selective licensing scheme which comes into effect at the start of November is looming, and time...

A tenant has appeared in court after being caught with a drug haul worth in the region of £60,000. The man was...

The Ombudsman Services (OS) is no longer handling consumer complaints in the property and housing sector after withdrawing from the industry. The...

A single housing ombudsman is crucial to ensure that the current system for complaining about housing is no longer confusing, according...

The Property Ombudsman (TPO) scheme has released its latest annual report revealing an increase in the number of consumers contacting the...

Almost seven in 10 people find the current system for complaining about housing confusing, according to the results of Ombudsman Services'...

A rogue landlord who left tenants living in substandard conditions in Selly Oak and Edgbaston has been ordered to pay in...

The security deposits that tenants leave with their landlord or their letting agent could be capped at no more than five...

A letting agent in Hove has been expelled from The Property Ombudsman (TPO) scheme for 18 months for not passing on...

A north London council is being encouraged to take a tough stance on reported Airbnb and equivalent style rentals in an...

Plans to introduce a new rental complaints system to help support private tenants who are forced to live in shoddy housing...

A new rental complaints system has been proposed to help support private tenants who are forced to live in shoddy housing...

Using an ombudsman has long been a pretty successful way of trying to resolve a complaint with a property firm without...

Fly-tipping has become rife and is creating a blot on the landscape around the Manchester Road area of Swindon due to...

The mayor of London’s decision to launch a new public online database which ‘names and shames’ rogue landlords and letting agents...

In order to solve tenant disputes, landlords will soon be required to register with a redress scheme, helping to improve operating...

A number of landlords are leaving themselves wide open to legal claims of retaliatory eviction and property disrepair by failing to...

A new licensing system in the West London neighbourhoods of Hammersmith, Shepherd’s Bush, Fulham, Chiswick and Ealing aims to protect landlords...

The owner of a three-bedroom house in Queensbury, north-west London, where 35 men were living in rooms full of mattresses has threatened to...

Richard Leonard, the Scottish Labour leadership candidate backed by supporters of Jeremy Corbyn, has called for ‘stringent’ rent controls to be...

With more sales and letting agent branches than ever before now signed up to redress schemes, partly because it has been...

The Property Ombudsman (TPO) has opted to extend its exclusion of a letting agency by an additional four years after seven...

New measures to clamp down on unscrupulous landlords who trap and cram vulnerable tenants in unsafe, overcrowded homes in Govanhill, Glasgow,...

Tenants and landlords accounted for over 85% of complaints made to The Property Redress Scheme (The PRS) in 2016.  The organisation's annual...

After a tenant paid his rent, he did not expect a few weeks later to be contacted by the landlord wanting...

Thousands of tenants are evicted from their homes every year, but to make sure that eviction firms follow correct procedure they...

No fewer than 16 men were found to be living in a one-bedroom flat filled with bunk beds made out of...

Fears about potential eviction, blacklisting, and rent increases are stopping four in ten private tenants from making complaints about or requesting...

A landlord has been fined over £4,000 at Cardiff Magistrates Court after pleading guilty to eight charges relating to five rented...

A tenant who set fire to her flat because her landlord was planning to evict her has been sentenced to three...

Complaints against letting agents often make the headlines, but the reality is that most tenants and landlords are happy with the...

A private tenant has pleaded guilty to cultivating up to £37,000 worth of cannabis at his rented flat in Dundee. The cannabis...

The Residential Landlord Association (RLA), National Landlord Association (NLA), Leeds Landlords’ Accreditation Scheme (LLAS) and​​ Unipol have teamed up with Leeds...

Close to 6,300 private renters in the North East of England lodged formal complaints to their local council about their landlord between...

A landlord in Newcastle has been left with no alternative but to evict a tenant who was repeatedly disturbing his neighbours...

Since 2004, the private rental sector has almost doubled in size to 4.5 million households. This may be good news, but this...

A landlord has been found guilty of being in possession of stolen goods, having accepted £40,000 worth of stolen whisky in...

Every landlord wants a happy tenant, as it makes it more likely that they will live in the property longer, pay...

Nottingham City Council has launched a public consultation on plans to introduce a selective landlord licensing scheme in the city. The consultation,...

When a landlord switched off his tenants’ electricity, leaving them without heating, hot water, lighting or cooking facilities, in a bid...

A Twitter debate on Section 21 notices will take place today from midday to help property professionals, including landlords, properly understand...

Two landlords have issued complaints to The Property Ombudsman (TPO) after it materialised that a letting agent in Huddersfield had not passed on rent...

There are a significant amount of private landlords who fail to keep rental properties in a safe condition for their tenants,...

A landlord has become the first to be prosecuted for not signing up to Liverpool council’s new landlord licensing scheme which...

A landlord who confessed to renting out houses in Stotfold and Arlesey with serious safety hazards has been ordered to pay...

All letting agency fees should be paid by landlords, rather than tenants, as is the case in Scotland, according to Citizens...

It is now been three years since Property 118 questioned West Brom’s – the now obsolete specialist lending arm - decision...

A local authority has opted not to introduce a new landlord licensing scheme, an investigation by London Property Licensing has revealed. Wandsworth...

Landlords have been warned that ignoring damp complaints could put their rental property at risk. The Association of Independent Inventory Clerks (AIIC) says...

A landlord has been fined £16,000 and now has a criminal record after being punished in court for refusing to make...

The landlord of a house in St Helens has been fined £2,500 and ordered to pay £1,332.30 in costs, as well...

Private landlords in Ealing, one of London’s largest boroughs, will soon have to obtain a licence to operate a house in...

A group of disgruntled customers are expected to start legal action against Skipton Building Society and Bank of Ireland next month...

We all know headlines sell newspapers, but a report in yesterday’s Daily Mirror brought shame on a host of letting agents...

Ever mounting issues such as regulation, rent arrears, handling tenant complaints, immigration checks, tax and inland revenue are causing many landlords...

Two Reading landlords face a total bill of £6,000 after admitting a string of offences which resulted in tenants living in...

One of Britain’s largest local authorities has beefed up its powers so it can issue fines of up to £5,000 on...

Two estate agent firms have been expelled from membership of The Property Ombudsman (TPO) for a minimum of two years. AS Moon...

A Worthing landlord has been ordered to pay more than £4,000 for ignoring a council improvement notice. Daniel Woulfe of Rugby Road,...

Two of the three government-approved property redress schemes have made announcements in recent days.  The Property Ombudsman Scheme (TPO) has revised its...

The vast majority of tenants are unaware of new laws introduced today which change the Section 21 evictions process.  From today, under...

A Leicester estate agent which offers “guaranteed rent” has been ordered to pay more than £12,000 in fines and court costs...

City of York Council is holding a “decision session” today to discuss the introduction of fixed penalty notices for letting agents...

The Association of Independent Inventory Clerks (AIIC) has announced the details of two new training courses taking place later this year. The...

The Association of Independent Inventory Clerks (AIIC) has announced the details of two new training courses taking place later this year. The...

A local authority has refused to issue a private landlord licence after it was revealed the applicant had a conviction for...

The Property Ombudsman (TPO) has expelled Allen & Crane Estates for two years following complaints from landlords. Allen & Crane Estates, a...

An unlicensed HMO landlord has been ordered to pay more than £25,000 after appearing in court. Emmil Seeson Watson (also known as...

MT Properties Central Limited (MTPC), a Birmingham-based sales and letting agent, has been expelled from membership of The Property Ombudsman (TPO)...

A new mobile and web based app has promised to change the way landlords and tenants communicate with one another. The new...

Rogue landlords are raking in £5.6billion a year for unsafe homes that fail to meet legal standards, a report by Citizens...

There was a 42% rise in referrals to The Property Ombudsman (TPO) last year according to the annual report for 2014. TPO...