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KEYWORD "Complaints" - 100 RESULTS
NRLA slams councils for failing to inspect rental homes with hazards

Private renters in England face a postcode lottery as councils are failing to properly inspect properties with potential hazards. That’s the view of...

07 June 2024

From: Breaking News

Why Inventories Are Important - everything landlords should know

What is a property inventory? A property inventory is a detailed document that records the condition of a property and its contents...

01 June 2024

From: The Big Issues

Corbynite Rental Reform MP stopped from standing in election

A Labour MP who served in Jeremy Corbyn’s shadow administration and has spent much of his Parliamentary career criticising the private...

30 May 2024

From: Breaking News

Case against landlord takes 18 months to reach court

The landlord of a property has been hit with over £23,000 in legal costs after being found guilty of operating an...

29 May 2024

From: Breaking News

Named And Shamed - huge number of social housing landlords slammed

The Housing Ombudsman - which currently presides over the social housing sector - has named and shamed 12 councils and housing...

22 May 2024

From: Breaking News

In Court At Last - landlord after two-year investigation

A private landlord who let three of his properties fall into dangerous disrepair has been ordered to pay almost £14,000 after...

21 May 2024

From: Breaking News

Labour council charging almost £1,000 per property for a license

Labour-controlled Lambeth council in south London is introducing a Selective Licensing Scheme at almost £1,000 per property. A statement from the council...

20 May 2024

From: Breaking News

Labour Mayor splashes council tax cash on landlord clampdown

Newly re-elected Greater Manchester Labour Mayor Andy Burnham is to spend £600,000 of council tax payers’ cash on a clampdown on...

17 May 2024

From: Breaking News

Pets In Lets - agents issue new guidance to private tenants

Propertymark has issued a guide to tenants about their rights to have a pet.  A statement from trade body Propertymark says that...

16 May 2024

From: Breaking News

Tax Clampdown on Short Lets Will Not Change, claims government

The government is ruling out any U-turn on the tax changes regarding furnished holiday lettings - despite substantial complaints from Tory...

03 May 2024

From: Breaking News

Website for tenants who don’t know where to turn to

A website is being prepared to assist private renters know where to turn if their landlord or lettings agent fail to...

30 April 2024

From: Breaking News

Surprise move as agents issue ‘how to complain’ guide to tenants

A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...

25 April 2024

From: Breaking News

Worried renters suffer hair loss and weight gain - wealth firm’s claim

A controversial wealth management company claims that almost two thirds of private tenants have suffered a deterioration in their mental and...

04 April 2024

From: Breaking News

Controversial council wants every single private rental home licensed

Private landlords applied for licences covering more than 12,000 homes during the first year of a controversial council’s selective licensing scheme. The...

20 March 2024

From: Breaking News

Landlord harassed tenants - ending up in court and fined

A landlord has been ordered to pay £2,500 in fines, compensation and costs after a council brought a prosecution against him. Jama...

19 March 2024

From: Breaking News

Complaints about letting agents soar, claims redress service

There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...

18 March 2024

From: Breaking News

Massive rise in complaints from social housing tenants

The Housing Ombudsman has revealed figures showing huge increases in the numbers of complaints from tenants on social housing. The Ombudsman says...

13 March 2024

From: Breaking News

Airbnb bans security cameras inside rental properties

Airbnb is banning the use of security cameras inside rental properties from the end of April. Airbnb currently allows security cameras in...

13 March 2024

From: Breaking News

Police and council back landlord’s Section 8 notice on nuisance tenant

Liverpool council and Merseyside Police have secured the eviction of a private tenant making life ‘a nightmare’ for the local community. The...

07 March 2024

From: Breaking News

Another social landlord slammed for poor repairs and records

The Housing Ombudsman has found severe maladministration by One Housing Group in its record keeping following the its failure to conduct...

16 February 2024

From: Breaking News

Family ate Xmas dinner on floor due to social landlord neglect

The Housing Ombudsman has ordered Yorkshire Housing to pay £3,780 after it found three findings of severe maladministration for how it...

07 February 2024

From: Breaking News

Letting agents could face regulation under Labour amendment tactic

Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...

22 January 2024

From: Breaking News

Council slammed for series of failings as a social landlord

The Housing Ombudsman - which assesses problems involving social housing landlords - has found severe maladministration in four cases involving Croydon...

17 January 2024

From: Breaking News

Landlords taking legal action against ‘eye watering’ council licensing

Four landlords are contemplating seeking a judicial review of a council’s proposed licensing scheme extension. Middlesbrough council is consulting on extending its...

08 January 2024

From: Breaking News

Landlord complaint leads to agency being expelled from Ombudsman scheme

A London lettings agency has been expelled from The Property Ombudsman for not paying compensation to a landlord following a failure...

18 December 2023

From: Breaking News

Many More Details expected when landlords advertise properties

Landlords will have to include many more specific points about their properties when they list them in future - whether directly...

01 December 2023

From: Breaking News

Activist leader claims ‘one man band’ landlords worst at exploiting tenants

A leader of the pro-tenant activist group Acorn has told MPs that “one man bands” are more likely to exploit tenants...

22 November 2023

From: Breaking News

Social landlord criticised over “deeply distressing” tenant suicide

The Housing Ombudsman - who presides over social housing landlords - has issued his report on what he calls the “deeply...

03 November 2023

From: Breaking News

Shocking Surge In Landlord Complaints from social housing tenants

The Housing Ombudsman - who presides over all social housing - has revealed a huge surge in what it calls “severe...

18 October 2023

From: Breaking News

The Biggest Rental Sector Complaint…By A Man Who Knows

Holding deposits head the list of complaints about the private rental sector, says the man at the top of the Property...

14 October 2023

From: Legislation & Compliance

Strict New Guidelines for landlords over Damp and Mould

New directives issued by the government put the emphasis firmly on private landlords to take responsibility for issues of damp and...

08 September 2023

From: Breaking News

Watchdog to Probe Five Issues Involving Landlords and Letting Agents

The Competitioin and Markets Authority is to probe five activities involving landlords and letting agents and their responsibilities to private tenants. Sarah...

25 August 2023

From: Breaking News

Social landlord boss ordered to apologise directly to tenant

The Housing Ombudsman - who presides over housing associations and other social housing providers - has ordered a chief executive to...

18 August 2023

From: Breaking News

Complaints about lettings agents go through the roof

There’s been a large increase in the number of complaints registered with The Property Ombudsman - with lettings agents in the...

08 August 2023

From: Breaking News

Council claims “thousands of complaints” about landlords and homes

Landlords of more than 5,000 homes must register for a license and ensure their tenants have good quality housing or face...

28 July 2023

From: Breaking News

Rogue landlord couple in hot water over heating failures

A north of England council says it’s held two local landlords to account after they failed to make essential repairs to...

20 July 2023

From: Breaking News

Chaos! Bid to regulate Airbnb and short lets in tatters after ruling

A plan to regulate short lets such as Airbnbs has been ruled unlawful by a judge before it even comes into...

09 June 2023

From: Breaking News

Airbnb using ‘screening technology’ to spot anti-social tenants

Airbnb says it’s using screening technology to weed out anti-social tenants this summer. The short lets platform has launched what it calls...

05 June 2023

From: Breaking News

HMO prosecution is warning to landlords, says council

A landlord has been ordered to pay over £3,000 in fines and costs for operating an unsafe HMO. John Abraka pleaded guilty...

10 May 2023

From: Breaking News

Tenants trained to complain about landlords, funded by taxpayers

Social housing tenants are to be encouraged to hold their landlords to account as part of a taxpayer funded training scheme. From free advice on...

27 April 2023

From: Breaking News

Huge six-figure fine for mystery HMO landlord

A mystery unnamed landlord has been hit with a bill of over £115,000 as a result of a series of problem...

26 April 2023

From: Breaking News

Clean Sweep - landlords get a free guide to spring cleaning

The National Residential Landlords Association and the Tenancy Deposit Scheme have produced what they call a comprehensive spring cleaning guide for...

24 April 2023

From: Breaking News

Activists join Labour Mayor in criticism of private rental sector

Both the Generation Rent activist group and London Labour Mayor Sadiq Khan have issued a joint attack on private rental sector...

21 April 2023

From: Breaking News

Enforcement action leaves rogue landlord with huge bill

A landlord has been ordered to pay over £3,000 for operating an unsafe HMO  following enforcement action by Havering council. John Abraka...

21 April 2023

From: Breaking News

Agency advises landlords on how to handle most common tenant gripes

A lettings agency has identified the three most complained-about issues by tenants last year. All the tenants were in Greater London and...

20 April 2023

From: Breaking News

Shamplina Speaks - A step in the right direction, but it isn’t enough

Recently the government once again committed to banning 'no-fault' evictions, with the new government housing minister Rachel Maclean promising the ban on...

15 April 2023

From: Rental Reform

Landlord slammed by Ombudsman over damp and mould failures

The Housing Ombudsman has released its special investigation into Rochdale Boroughwide Housing, the social housing provider which supplied accommodation to Awaab...

29 March 2023

From: Breaking News

Landlord stared at tenants before illegally evicting them

A landlord has been ordered to pay more than £1,600 after pleading guilty to an illegal eviction. Grace Young of Derby let...

21 March 2023

From: Breaking News

Generation Rent says tenants afraid to report damp and mould

Activist group Generation Rent is demanding that the government tighten regulations on damp and mould - and is tying this to...

15 March 2023

From: Breaking News

Budget could help landlords AND tenants, insists PropTech chief

A leading figure in the PropTech sector wants this week’s Budget to provide more funding for local council enforcement of rental...

13 March 2023

From: Breaking News

Government tells tenants to complain about landlords - ad campaign

Housing Secretary Michael Gove is urging tenants to complain about sub-standard housing with the government’s ‘Make Things Right’ advertising campaign. Social housing...

07 March 2023

From: Breaking News

Landlords in hot water for providing no hot water

A north of England council has released figures on the number of complaints it has received about private landlords. Pendle council in...

06 March 2023

From: Breaking News

Council to spend £1m gathering information about HMOs

A council is to spend £1m “to gather information about the conditions of specific groups of privately rented properties and proactively...

01 March 2023

From: Breaking News

Empty property’s garden rubbish costs landlord thousands

A landlord has been landed with a bill of almost £2,800 for failing to clear rubbish and maintain his vacant property. Alex...

06 February 2023

From: Breaking News

Big fine for landlord’s string of health and safety failures

A landlord has been ordered to pay over £25,000 by magistrates for a catalogue of failings relating to his rental property...

01 February 2023

From: Breaking News

Mould and Damp - Ombudsman launches probes into landlords

Social housing, believed by some to be superior to private rental, is under the spotlight as two major landlords are to...

20 January 2023

From: Breaking News

Landlord strikes deal with council to plead guilty to offences

A rogue landlord who created false identities and fake lcompanies as part of an elaborate web of misinformation designed to exploit...

13 January 2023

From: Breaking News

Shock Horror! Big majority of tenants are happy with their landlords!

Campaigners often like to portray relations between tenants and landlords as poor, but a new survey suggests this is far from...

13 January 2023

From: Breaking News

Labour councils named and shamed by Housing Secretary Gove

Three more social housing landlords have been ‘named and shamed’ by Housing Secretary Michael Gove. The trio - two of which are...

29 December 2022

From: Breaking News

Mould - Council says private tenants should complain if landlord fails to act

A council is telling private tenants in its area to make contact if they believe their mould-related problems are not being...

23 December 2022

From: Breaking News

Are letting agents discrediting the zero deposit insurance concept?

Many landlords have welcomed the zero deposit insurance concept - but is this being damaged by the pressure-selling techniques of some...

06 December 2022

From: Breaking News

Law firm coaching tenants on how to complain to landlords

Two law partners at a legal firm have outlined a five-step process which tenants can use to complain to their landlords...

22 November 2022

From: Breaking News

Council asks private tenants to report landlords who fail on repairs

A council wants private tenants to ‘grass’ on rogue landlords in the light of the tragic death of toddler Awaab Ishak. Telford...

22 November 2022

From: Breaking News

Rental Reform - Time Is Of The Essence

The future of the private rented sector in England has been back under the Westminster spotlight in the last two weeks...

12 November 2022

From: Rental Reform

Landlord ignores calls to apply for a licence - then gets a big fine

A rogue landlord has been fined £2,814 for failing to license an HMO in Wolverhampton. Dudley Magistrates Court found Maciej Piotr Zaremba...

04 November 2022

From: Breaking News

Landlord forced tenants into “squalid and unsafe conditions”

The freeholders to a block of maisonettes have been ordered to pay more than £22,000 after failing to carry out repairs...

01 November 2022

From: Breaking News

Five-figure civil penalty served on rogue landlord

A landlord has paid a £12,400 civil penalty after failing to license their HMO. In March this year officers from West Northamptonshire council attended...

21 October 2022

From: Breaking News

Another landlord hit with a fine thanks to unlicensed HMO

The landlord of a property in Northampton has paid a £2,750 civil penalty after failing to licence their HMO. In December 2021...

14 October 2022

From: Breaking News

Another landlord hit with a fine thanks to unlicensed HMO

The landlord of a property in Northampton has paid a £2,750 civil penalty after failing to licence their HMO. In December 2021...

14 October 2022

From: Breaking News

Landlords and New Builds - what protections are there?

What protections do landlords have when investing in a new-build property? From this week those landlords buying a new build home can...

08 October 2022

From: Legislation & Compliance

Council hits Airbnb whole-house lets with huge waste charges

A controversial Labour council aims to make life more expensive for landlords who let out whole properties via Airbnb or other...

08 September 2022

From: Breaking News

Massive fine for landlord failing to maintain two HMOs

A landlord has been hit with a huge £23,000 fine for failing to properly maintain two HMOs. Landlord Lystra Dorval from Ilford...

22 August 2022

From: Breaking News

Landlord banned from letting Airbnb after failed appeal to government

A landlord who lives in the US and lets her apartment out via Airbnb has been banned from doing so in...

26 July 2022

From: Breaking News

Why you should consider letting your home internet-ready

A good broadband connection is one of the main amenities tenants expect from a rental property and something you, as a...

19 July 2022

From: Property Investment & Strategy

Short Lets Licensing - consultation until early August

A council is one of the first in the UK to consult on a licensing scheme for AirBnb style short lets. The...

19 July 2022

From: Breaking News

Landlords invited to join redress scheme governing body

Landlords are being invited to join the advisory council of the country’s largest lettings redress scheme. The Property Redress Scheme covers more...

12 July 2022

From: Breaking News

HMRC tax delays likely for landlords with self-assessment returns

HMRC is seeing substantial delays in the processing of self assessment tax returns, it’s being claimed.  A company called RIFT Tax Refunds...

11 July 2022

From: Breaking News

Tenant now able to sue landlord for damages after court fine

A landlord has been fined and must pay compensation after being involved in an illegal eviction. The landlord - Tahir Aziz - was...

11 July 2022

From: Breaking News

Landlords’ biggest worries identified by PropTech site

PropTech supplier Inventorybase has drawn up a league table of what it calls the private rental sector’s most complained about issues.  After...

23 June 2022

From: Breaking News

Rogue landlord fined for putting tenants at risk

A rogue landlord that put tenants at risk has been fined for £4,808 for breaking housing regulations on a property in...

06 June 2022

From: Breaking News

Revealed - landlords’ biggest bugbears with tenants

Lettings agency and property management consultancy Bramleys has revealed the most common landlord complaints, and has provided suggestions as to how...

24 May 2022

From: Breaking News

MPs condemn rental conditions, councils and government

A senior committee of MPs claims that it’s “too difficult for renters to realise their legal right to a safe and...

13 April 2022

From: Breaking News

Tenant or Landlord? Who is responsible for garden maintenance?

A study by the Tenancy Deposit Service has found that garden maintenance remains one of the most common reasons behind deposit...

04 April 2022

From: Breaking News

Failure to make improvements demanded by council triggers landlord fine

A landlord has been fined £6,250 for failing to make a series of improvements to the property he lets out in...

23 March 2022

From: Breaking News

Newspaper campaign to scrap Section 21 and clamp down on landlords

The Mirror newspaper has launched a campaign to “make rented homes safer”. It says its campaign - called Safe As Houses -...

21 March 2022

From: Breaking News

Second-offence landlord guilty of nine safety violations

A second-offence landlord has received fines totalling £5,259.75 after council officers found nine different safety violations at a single property. The building...

16 March 2022

From: Breaking News

Need help solving a tenant dispute? New redress service launched

A new voluntary redress scheme has been launched to help landlords and tenants solve disputes.  The scheme - by the National Residential...

14 March 2022

From: Breaking News

New dispute resolution service for private rental sector

Trading Standards has approved a new alternative dispute resolution body for the private rental sector. It’s The Dispute Service Ltd, and it...

07 March 2022

From: Breaking News

No prosecutions of landlords means good news, insists council

A local authority says the fact that it has conducted no prosecutions against private landlords despite over 1,100 complaints from tenants...

22 February 2022

From: Breaking News

First-time Landlords: key tips to remember in buy to let

Has there ever been a better time to buy-to-let?  Zoopla just last week revealed that demand and rent prices, especially in city...

19 February 2022

From: Top tips & guides

Epic Fail: many councils do not report rental sector complaints

The majority of local authorities in England do not accurately record the number of private rented sector tenure complaints which they...

11 February 2022

From: Breaking News

Generation Rent claims victory over landlord register

The activist group Generation Rent says it’s celebrating a victory in its campaign to secure a national mandatory landlord register. Newspaper leaks...

01 February 2022

From: Breaking News

What a waste - rubbish leads to big fine for landlord

Complaints from the public about rubbish left in front of a house have led to a landlord being hit with a...

31 January 2022

From: Breaking News

Hundreds of complaints about landlords - only TWO worth prosecuting

A council has admitted that it had received literally hundreds of complaints about landlords, and it investigates each one - yet...

14 January 2022

From: Breaking News

Mandatory compensation for tenants mooted by letting agents

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...

15 December 2021

From: Breaking News

Pipe Down! Landlord warned over tenant’s bagpipes habit

A landlord has been given a severe warning over a Glasgow apartment that has been home to a noisy bagpiper and has...

10 November 2021

From: Breaking News

Transparency in lettings – how can landlords improve their reputation?

The steps landlords need to take to improve their own image and enhance their reputation in the eyes of consumers was...

04 November 2021

From: Breaking News

Hopeless - Finance watchdog slams government’s Green Homes Grant

The government’s Green Homes Grant Voucher Scheme - which left thousands of landlords in the lurch when it collapsed earlier this...

08 September 2021

From: Breaking News

Landlord’s company fined for failing to improve housing conditions

A landlord company has been fined more than £15,000 for failing to improve housing conditions in three properties. North Somerset council received...

07 September 2021

From: Breaking News

Early warning of student complaints about Covid-compliant lettings

A new survey has shown what may be an early warning of complaints over the Covid-compliance of purpose built student accommodation...

26 August 2021

From: Breaking News

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